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Jul 9, 2026
Location: Ajax, ON, CA
We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.
Our people are:
Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
Empowered with a sense of accountability and autonomy to take ownership of their work.
Treated with respect and act with integrity by putting clients, colleagues, and community first.
Recognized for their achievements and celebrate festivities, big and small, to make work fun.
We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible.
Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.
CLIENT ADVISOR, COMMERCIAL INSURANCE
As a Client Advisor specializing in the Aviation sector, you have a strong foundation in commercial insurance, keen attention to detail, and a results-driven approach. Reporting to the Director, Client Experience & Branch Leader, you are responsible for retaining a book of business and servicing commercial insurance policies tailored to aviation clients.
In this role, you will advise clients on appropriate coverage solutions and develop and maintain strong relationships with both insurers and clients to support long-term success. Your commercial insurance expertise, attention to detail, and commitment to exceptional customer service are key to succeeding as a Client Advisor, Commercial Insurance.
LOCATION AND STATUS Status: Full-Time, Permanent
Location: Ajax, ON (preferred)



or at other Acera office locations
Key responsibilities include, but are not limited to:
Compiling renewal information, negotiating renewal terms, and preparing all other aspects of renewals
Comparing quote options for multiple carriers and presents coverage comparison as needed
Ensuring renewals are completed 60 days in advance
Reviewing policies to identify coverage gaps, makes recommendations based on clients’ operations, exposures and need
Producing pink cards and certificates of insurance, schedules, and claims reporting
Maintaining appropriate and clear documentation in agency management systems including policy details, activities and attachments, spreadsheets
Assisting in negotiating renewal terms & developing growth
Clearly understanding how their actions can positively or negatively affect relationship with our customers, carriers, and coworkers
Participating in ongoing scheduled meetings with team to discuss accounts, renewals and day to day service needs and opportunities
Participating in seminars, classes, and webinars for skill and knowledge developments
Other duties and responsibilities as assigned
COMPENTECIES High degree of professionalism and integrity
Committed to excellence in customer service and builds strong relationships with clients
Skilled user of the Microsoft Office Suite of products
Demonstrated accountability and reliability in the quality and timeliness of work
Flexible and adaptable with proven problem-solving skills




Works well within a team and independently and able to adjust to tight and changing deadlines
Critical thinker with strong attention to details
QUALIFICATIONS 5+ years of related and progressive experience in the insurance industry with a solid working knowledge of commercial insurance products
2+ years of aviation experience is considered an asset
RIBO license required
CIP or CAIB designation, or working towards is considered an asset
Experience in an insurance brokerage
Experience with insurance document management software is an asset
COMPENSATION
Salary Range: $70,000 - $90,000 CAD annually
Actual total compensation will be determined based on factors such as a candidate’s relevant experience, knowledge, skills, location, and internal equity.
VACANCY: This position is for an existing vacancy.
USE OF ARTIFICIAL INTELLIGENCE
Our recruitment process may be completed with video conference technology.
Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.
Acera Insuranceis an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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📌 Client Advisor, Commercial Insurance, Aviation (Ontario)
🏢 Acera Insurance Services
📍 Ontario