Become a key player in SSi Canada’s team as a hands-on Network Operations Specialist in Kanata. This role focuses on troubleshooting, monitoring network performance, and ensuring reliable telecom connectivity.

SSi Canada seeks a skilled technical troubleshooter for its 24/7 Network Operations Centre. You’ll engage directly in monitoring the network through NMS and OSS tools, diagnosing issues, coordinating responses, and managing incident tickets. Your impact will significantly restore service quickly and efficiently, contributing to telecom within Nunavut and Northern Quebec.

Key Responsibilities:
• Monitor network performance using NMS and OSS tools
• Diagnose and resolve network faults effectively
• Manage incident tickets and network maintenance tasks




• Maintain technical documentation and performance reports
• Support the introduction of current services across the network

Requirements:
• Technical education or experience in telecommunications
• Experience in monitoring and troubleshooting networks
• Strong communication skills during service incidents
• Availability for rotating 12-hour shifts
• Full-time on-site availability at Kanata office

Utilize your troubleshooting skills and network knowledge to ensure continuous connectivity at SSi Canada.
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📌 Network Operations Specialist in Kanata (Quebec City)
🏢 SSi Canada
📍 Quebec City