Business Manager – Technology Operations The Business Manager is the chief of staff function for the Head of Technology, Capital Formation & TSX Trust. This role owns operating cadence, financial and headcount management, vendor and procurement coordination, executive reporting, and cross‑pillar program enablement for the entire Capital Formation technology organization. As a horizontal staff role serving all 7 pillars, the Business Manager is the single point of operational coordination that frees the delivery and engineering Heads to focus on their pillars while ensuring executive cadence, reporting, and operational discipline are run at a senior leadership standard. Reports to: Head of Technology, Capital Formation & TSX Trust. Location: Hybrid (2‑3 days in office) – Toronto, ON. Key Accountabilities Financial & TBM Management: Lead the financial management cadence for Capital Formation technology and broader Global Technology Services (GTS). Own budget tracking, forecasting, variance analysis, and Technology Business Management (TBM) reporting across all 7 pillars. Workforce Planning: Drive headcount and workforce management, overseeing hiring tracking, vacancy management, organisational reporting, and span‑of‑control optimisation. Vendor & Procurement Operations: Coordinate vendor and procurement activities, including contract coordination, purchase order (PO) management, vendor relationship operations, and third‑party governance support. Executive Operations & Governance: Run the executive cadence for the Head of Technology, ensuring high‑standard preparation for leadership team meetings, town halls, all‑hands communications, and board or CIO reporting. Strategic Initiatives: Lead cross‑pillar coordination, OKR rollups, and continuous process improvement initiatives.



Drive ad‑hoc executive priorities, including M&A integration support and reorganisation execution. Cross‑Functional Partnership: Act as a key liaison with HR, Finance, and Procurement to streamline operational workflows and remove friction for engineering and delivery heads. Qualifications Must Have Education: Bachelor’s degree in Business, Finance, Engineering, or a related discipline. Experience: Significant progressive experience in technology operations, technology finance, business management, or chief of staff roles. Industry Context: Proven track record supporting senior technology executives within financial services or heavily regulated environments. Financial Acumen: Solid experience managing complex technology budgets, forecasting, and working within TBM frameworks. Leadership & Discretion: Exceptional stakeholder management, communication, and influencing capabilities at the executive level, combined with absolute discretion when handling sensitive organisational data. Nice to Have Experience assisting with corporate M&A technology integrations or large‑scale agile transformations. Familiarity with advanced executive dashboarding and enterprise OKR tracking tools. Salary Range: $120K/year – $130K/year CAD (guideline only; final offer basedon candidate qualifications). Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it. #J-18808-Ljbffr

📌 Business Manager (Toronto)
🏢 EQ Bank
📍 Toronto