Why You Belong Here At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description A Victoria’s Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities The Victoria’s Secret Manager drives the overall customer and brand experience within the Victoria’s Secret Business. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Victoria’s Secret Manager owns:

Visual execution within the Victoria’s Secret business by translating brand direction into clear priorities and daily actions

Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience

Category-level performance insights, leveraging company tools and reports





Sales floor and fitting room standards (if applicable)

Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager

Direct reports, as assigned, including Victoria’s Secret Supervisors and/or Selling Associates

This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations Leading and demonstrating company values

Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling

Coaching & development of associates

Executing Daily Work Force Management actions to manage labor hours

Maintaining visual merchandising standards

Collaborating with Sales Leadership Teams to ensure seamless execution

Leading and modeling behaviors that link to leadership competencies

Demonstrating and leading company policy and procedures

Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Minimum Salary: $25.80

Maximum Salary: $33.44

VS&Co; provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region,



or other relevant factors.

Qualifications Passion for the Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty

Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results A sense of self-awareness with an interest in seeking feedback to improve and develop

Experience selecting and developing direct reports to the next level and creating an environment where people do their best work

Experience with influencing cross-functional partners in informal and formal settings

Ability to work nights, weekends, and a flexible schedule

Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks

Ability to use technology (headsets, mobile devices, computers)

3+ years of retail leadership experience preferred

Ability to use technology (headsets, mobile devices, computers).

We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call (phone hidden) or email [email protected] if you require an accommodation.

An equal chance employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.

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