General Manager - Social Bar & Listening Room (Banff)

General Manager - Social Bar & Listening Room (Banff)

06 Aug
|
EMBLEMS
|
Banff

06 Aug

EMBLEMS

Banff

Job Description Socialis where energy, craft, and hospitality converge.

From sunlit afternoons to vinyl-fueled nights in the hidden Listening Room, this is a space for hospitality professionals who thrive on curiosity, connection, and rhythm.

Here, cocktails tell stories, music sets the mood, and guests are invited to linger.

Youllwork shoulder-to-shoulder with a passionate team, guiding memorable experiences through service, personality, and attention to detail.

Every shift is hands-on, high-energy, and designed to delight.

Start Date: August 2026 Contract Type: Full-Time Pay Rate: $71,000 - $77,000 per year, dependent on experience.

Key Responsibilities Operational Leadership Lead all front-of-house bar operations across the main bar, lounge, and Listening Room.

Set, uphold, and evolve service standards that reflect energy, intention, and refined execution.

Oversee scheduling, labor strategy, and daily operational readiness for a high-volume, beverage-led venue.

Manage inventory, cost controls, supplier relationships, and operational systems.

Ensure compliance with health, safety, licensing, and brand standards.

Experience & Storytelling Champion a cocktail-first program, including seasonal menus, large-format serves, wellness-forward creations, and rare spirit experiences.

Own the Listening Room experience;discreet entry, ritual-led pours, curated vinyl, and storytelling-driven service.

Collaborate closely with Culinary to shape pacing, mood, and guest flow.

Maintain consistency of tone;confident, curious, and intentional,from day service through late-night energy.

People Leadership & Development Lead, coach, and develop bartenders and service staff through mentorship, trust, and accountability.

Inspire commitment and high performance by enrolling buy-in rather than directing through authority.

Foster a culture of ownership, creativity, and emotional intelligence.

Act as a visible, composed leader in the room, especially during high-energy or high-pressure services.

Qualifications What You Bring Proven leadership experience in beverage-led, high-volume hospitality environments.

Deep knowledge of spirits, mixology techniques,



and modern cocktail culture. A leadership style rooted in presence, collaboration, and shared accountability.

Solid understanding of service flow, guest psychology, and atmosphere-driven experiences.

Comfort leading teams in fast-paced, design-forward, high-expectation environments.

Pro

Serve certification required.

Bonus If You Bring Experience managing exclusive or concept-driven spaces (speakeasy, listening room, secret menu).

Background in luxury hotels or destination nightlife concepts.

Passion for evolving beverage programs and experiential bar models.

Formal beverage, spirits, or leadership education.

Who You Are You are a connector and catalyst,socially confident, perceptive, and driven.

You thrive in environments where energy shifts throughout the day and night, and you find purpose in shaping both the guest experience and the team behind it.

You are persuasive without being forceful, decisive without being rigid.

You lead conversations,anticipatemoments, and motivate others through clarity and trust.

Pressure sharpens your focus, not your tone.

At Social, youdontjust manage operations,you set the rhythm, guide the mood, and create the conditions for nights guests will remember long after the music fades.

Lead with intention.

Stay moved.

Physical Demands Continuous standing and walking throughout service periods.

Frequent bending, reaching, andlifting upto 11lbs (5kg); occasionallifting upto 22lbs (10kg).

Ability to work at a faster-than-average pace in a high-energy bar environment.

Visa Requirements: Must be legallyauthorizedto work in Canada.

The hotel is unable toassistcandidates in obtaining Canadian work authorization.

Additional Information Job Perks & Benefits:



Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employeesafter 3 months.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

Access to the Mountain Explorer Travel Program,exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

Subsidized shared Staff Accommodation for Full-Time status (subject to availability).

Apply Today: Whetheryou''rejust starting your journey or seeking your next adventure,wedlove to hear from you.

Explore current opportunities and discover what it means to be ateam member at .

Werecommitted to providing an inclusive and accessible recruitment experience.

If yourequireany accommodations during the application or interview process, please reach outconfidentially,, andwellwork with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger,and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story.

In a place as naturally diverse as Banff National Park,itsonly fitting that our workplace reflects the same richness.

Whetheryou''reon shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves,regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusionisn''ta box wecheck,itsa value we live.

And whilewe''reproud of our progress, we knowthere''salways more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belongingisntjust possible,itsexpected.

Be you.

Be bold.

Stay moved. #CWMRLeadership #CWMRSummer26

📌 General Manager - Social Bar & Listening Room (Banff)
🏢 EMBLEMS
📍 Banff

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