Job Description Service

Now ITAM Engineer Experience Required: 8-10 Years Location: Mississauga, ON, L5N 5P9 Work Model: Hybrid (3 days from office) Skill: Software Asset Management (ITAM) Role Summary We are seeking an experienced System Engineer with strong expertise in Service

Now CMDB Management.

The ideal candidate will be responsible for designing, implementing and maintaining the CMDB architecture while ensuring data quality, governance, compliance and overall CMDB health.

Key Responsibilities CMDB Management Design, implement and maintain Service

Now CMDB architecture.

Ensure CMDB data quality, completeness and accuracy.

Define and maintain Configuration Item (CI) classes and relationships.

Monitor and improve CMDB Health metrics, including: Completeness Correctness Compliance Establish and maintain CMDB governance processes and standards.

Required Skills Robust experience in CMDB Management.

Hands-on experience with Service

Now CMDB architecture design and administration.

Ability to maintain and improve CMDB data quality, completeness and accuracy.

Experience defining and managing Configuration Item (CI) classes and CI relationships.





Experience monitoring and improving CMDB health metrics: Completeness Correctness Compliance Knowledge of CMDB governance standards and best practices.

Requirements Top 3 Required Skills: 1. IBM Financial transaction 2.

Payment flow 3.

Support Modernization Detailed Job Description: Design, develop, and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing.

Contribute to the development of payment flows supporting transaction processing.

Build and support integrations between FTM and upstream/downstream systems using enterprise integration patterns.

Participate in the design, development, testing, deployment, and production support.

Troubleshoot and resolve application and integration issues in a complex, regulated environment.

Collaborate with architecture, QA, and operations teams to ensure platform stability, scalability, and performance.

Support modernization initiatives and enhancements to existing payment hub capabilities.

Produce clear technical documentation and participate in code reviews and knowledge sharing.

📌 ServiceNow ITAM Engineer (Mississauga)
🏢 Astra North Infoteck
📍 Mississauga