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Job Title

Head IT Modernization

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Job Description

CPCS | Advisors to infrastructure leaders
Better infrastructure solutions. Better lives.

Position details
Title: Head IT Modernization
Status: New permanent, full-time
Location: Ottawa preferred; other Canadian locations may be considered
Travel: Occasional, as required
Annual salary range: CA$ 110,000 – 140,000, with eligibility for a performance-based bonus

Who we are
At CPCS, we’re collaborative, fun, and deeply dedicated advisors that are shaping the development of infrastructure because the world depends on good infrastructure to function. And positive infrastructure can look like this:

Making better use of existing transport infrastructure through policy or regulatory solutions to reduce congestion .

Our mission is exactly this: Finding the better solution to any given transportation, energy, and infrastructure challenge or opportunity that ultimately affects peoples’ day-to‑day lives. Our purpose is clear: Better infrastructure solutions = Better lives . By joining a global employee‑owned management consulting firm, you’ll tackle big challenges that shape economies and communities worldwide.

Headquartered in Canada with offices around the world, our 200+ CPCSers have completed over 1,800 projects in 120 countries. On any given day, we could be strategizing ways to reduce road congestion, helping governments modernize their energy sectors, or solving freight transportation challenges. If you thrive on intellectual curiosity, problem‑solving, and collaboration, you’ll find your place at CPCS.

As Head of IT Modernization within Corporate Affairs, and part of the wider Shared Services Group, your mission will be to make the lives of our global team members easier through technology.

You’ll help establish, lead, and oversee a current internal capability focused on digital transformation, AI enablement, automation, data, dashboards, and business systems improvement. As an individual contributor, you will connect the company’s strategy with execution, translating business needs into modern technology solutions that make work easier, faster, and more effective.

From advancing our IT modernization roadmap to championing AI‑driven innovation across the firm, you'll help shape how CPCS works for years to come. This is a rare opportunity to build something new, leave a visible mark on the organization.

This is a growth role designed for a high‑potential candidate to develop into a director‑level position, supported by coaching from our Senior Director, Corporate Affairs.

Your responsibilities
Under the leadership of our Senior Director, Corporate Affairs, you will:

Own the process and results of all technical aspects of our IT modernization efforts, which will require independence and strong initiative.

Lead the IT stack assessment and modernization program across collaboration platforms, ERP systems, reporting tools, data sources and integrations.

Define and lead AI and automation portfolio — identifying high‑value use cases and overseeing internally and/or developed AI tools, agents and workflow automations from requirements through testing, release and adoption.

Translate business needs into practical, scalable technology solutions — from process redesign and configuration to automation, reporting, vendor products and AI‑enabled tools.

Lead product and delivery management, including backlogs, roadmaps, prioritization, sprint and vendor coordination, user testing and post‑launch review.





Running discovery sessions/workshops to surface workflow inefficiencies and automation opportunities.

Coordinate adoption of new tools, dashboards, automations and improved processes with stakeholders across the firm.

Lead practical governance, documentation and operational resilience for IT, AI, data, privacy, confidentiality, licensing and vendors.

Engage with internal and external stakeholders, including but not limited to Legal, Compliance, and Talent Management to ensure IT solutions meet organizational and governance standards related to responsible AI usage, data privacy, human oversight, risk management, monitoring, approval workflows, and compliance requirements as well as applicable regulatory obligations for sensitive and regulated data.

Develops success metrics, operational KPIs, and value realization frameworks to measure productivity improvements, operational efficiencies, cost savings, quality enhancements, risk reduction, and business impact.

Monitors IT initiative performance, user adoption, business outcomes, and return on investment; continuously refines solutions and priorities based on measurable results.

What you bring to the team

Undergraduate degree in information systems, computer science, business technology management, engineering, data analytics, digital transformation, product management or a related field — or an equivalent combination of education, technical training and relevant experience.

Between 5–10 years of relevant experience in some combination of solution architecture, product management, business analysis, digital transformation, IT project delivery, systems implementation, data/reporting, automation, AI‑enabled tools or technology‑enabled business process improvement.

Experience translating business needs into technology requirements, solution options, product backlogs or implementation plans.

Experience working with business users, technical teams, vendors and management stakeholders.

Experience coordinating delivery across multiple workstreams — including actions, risks, issues, dependencies and decisions.

Comfort working in environments where systems and processes are evolving while day‑to‑day business continues.

Excellent written and oral communication skills in English.

The legal right to work in Canada.

This will set you apart from other candidates

Experience with AI‑enabled tools or internal product development, workflow automation, data/reporting, dashboards.

Experience with Microsoft 365, SharePoint, Teams, Power Platform, Azure‑based tools or comparable enterprise technology environments.

Experience with programming languages such as Python, C#, C++

Experience supporting user testing, documentation, release planning, change management and adoption.

Experience helping establish new functions, operating models, governance routines, service catalogues or intake/prioritization processes.

Experience developing and maintaining IT strategies, roadmap and operating model aligned to corporate objectives.

Experience in consulting, professional services or project‑based environment.

Certifications or training in Microsoft technologies, Power Platform, Azure, product management, business analysis,



project management, data analytics, cybersecurity, privacy or AI.

We're looking for someone who is

Curious, practical and user focused.

Coachable, self‑aware and eager to grow.

Structured and reliable, with strong follow‑through.

Comfortable moving between business and technical conversations.

Comfortable with ambiguity but disciplined about turning ambiguity into clear next steps.

Collaborative, service‑oriented and calm under pressure.

Strong analytical, organizational, problem‑solving, and strategic planning capabilities.

Interested in AI and digital transformation, while attentive to governance, privacy, security and adoption.

Willing to learn, test, document and improve.

Support for you, professionally and personally
We’re not just about work—we’re about growth, impact, and meaningful connections.

Professional growth
We support your growth at CPCS and professional development by providing training, coaching, mentorship and regular feedback.

Meaningful connection
We believe in engaging collaboratively with passionate, diverse and motivated clients, team members and stakeholders to understand various viewpoints.

Competitive compensation
We offer all team members competitive base salaries along with a benefits package that includes superior health and wellness programs. You could be eligible to receive a performance‑based bonus. With time and proven excellence, you may be invited to become a company shareholder and benefit from company dividends and profit sharing. We also believe in offering flexible work arrangements and ample, defined time off. The salary offered within the range will be determined by factors such as experience, education, and skills. Read more about our total compensation.

Our Recruitment Process
Our recruitment process includes the following steps:

Application review: We carefully assess every application

A phone screening: A quick chat to get to know you better and answer any questions

Case study: A written test to assess your quantitative analysis and writing skills

An interview with the hiring team (VP of the division) and potentially other team members: A deeper conversation about your experience, skills, and what excites you about CPCS

Final discussion: For some roles, we may have an additional step to ensure a great fit

Offer and onboarding: If it’s a match, we’ll welcome you to the team!

Please be advised that AI technology is used in the interview process for note recording.

Our recruitment practices
CPCS is an equal opportunity employer. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, veterans and members of underrepresented groups. We foster an workplace where our people feel safe, heard and valued. Our belief is that we all have unique talents, perspectives and backgrounds. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, disability status, or any other characteristic protected by law.

CANADA: CPCS is committed to, and will strive to ensure that, the Accessibility for Ontarians with Disabilities Act (AODA), 2005, its regulations, standards and all other relevant legislation are applied in a timely fashion. We'll provide all qualified applicants and employees who have disabilities with reasonable accommodations as required by law. If this is your case, please contact [email protected] or (phone hidden). Read more about our commitment to accessibility.

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📌 Head IT Modernization (Quebec City)
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