Stellenbeschreibung As the

Store Manager,youlltake full ownership of your stores performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability.

Your leadership will be the heartbeat of the storeguiding, inspiring, and empowering your team to deliver operational excellence and outstanding service.

By balancing front-of-house energy with behind-the-scenes efficiency,youllcultivate a vibrant, customer-first environment where every detail contributes to success.

Through your strategic mindset and people-first approach,youllensure the store not only meets its goals but becomes a destination that customers love to return to.

Key

Responsibilities: Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience Interpreting sales data to drive performance and taking ownership of the stores commercial success Inspiring and leading a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards Managing recruitment processes and ensuring effective onboarding and training for all new team members Identifyinghigh-potential individuals and creating tailored development plans to support their career growth Managing allaspectsof store operationsincluding compliance and visual merchandisingto ensure operational efficiency and upholdhigh standardsof excellence Fostering a positive, inclusive, and motivating work environment where people thrive Qualifikationen Customer-Focused: Astrong customer-centric mindset, with a proventrack recordfrompastretailexperienceofleveragingcustomer feedback to inform business decisions and drive performance Business Acumen:



Strong commercial awareness and a deep understanding of the broader retail landscape/KPIs, with a proven ability to align businessobjectiveswith evolving customer needs Team Leadership: Proven ability to lead teams/ other leadersin fast-paced retail environments, consistently deliveringhigh standardsof customer service while driving sales and profitability Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.

Excellent Communication :A clear, confident, and empathetic communicator,Stronginengaging with both customers and teams, while effectively conveying operational direction and articulating broaderlong terms goals /vision.

Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve.

Adaptability & Flexibility: Responsive to shifting priorities, with the agility to embrace new opportunities and the openness to consider diverse perspectives whenmakingdecisions andfuture plans.

Operational Excellence: Strong understanding of store operations, compliance/securityissues,and retail standards, withexperiencein leading and training teams.

Comfortable working diverse hours, including evenings, weekends, and holidays.

Zustzliche Informationen This is aFull Time position with a contract of40 hours a week.

Apply by sending in yourCVin English or Frenchas soon as possible,



but no later than the08.03.2026.

Compensation: $74,841- $84,203 Please note this position is offered on a local contract, therefore you should have the legal right to work in the Canada before applying.

Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

Benefits: Werecommitted to supporting our employees with a range of attractive benefits and valuable development opportunities.

As a member of our team,youllenjoy a25% staff discount across all H&M; Group brandsavailable both in-store and online.

Additionally, every employee is included in our H&M; Incentive Program (HIP), designed to reward your contributions and support your growth within the company.

You can read more about our H&M; Incentive Program here .

In addition to this, Canada-based colleagues also receive: Health & Dental Coverage RRSP Program 25% Staff Discount Vacation/Wellness, Holiday, and Parental Pay Life & Disability Insurance Employee Assistance program (EPA) Employee Referral Bonus Inclusion & Diversity At H&M; Group, we are committed to fostering inclusive, diverse, andequitableworkplaces across our entire organisation.

We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences.

This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.

Thatswhy we consider all dimensions of diversity throughout our recruitment processensuring our workforce reflects the richness of the communities we serve.

All your information will be kept confidential according to EEO guidelines.

📌 Store Manager (Montreal)
🏢 COS
📍 Montreal