Drive customer success as an Application Engineer at Litmus. Play a vital role in deploying and configuring cutting-edge industrial AI solutions across North and South America.
In this key position within the Customer Success team, you will ensure the effective implementation of Litmus Edge products for clients. Collaborating closely with Sales Engineers and Account Managers, you will validate requirements and deliver configurations that maximize user value. This role is crucial for shaping product feedback and enhancing overall customer satisfaction.
Key Responsibilities:
• Validate requirements for proof-of-concept and production setups
• Configure Litmus products effectively during implementation phases
• Lead technical implementation activities with precision
• Develop solutions that enhance customer value
• Provide Level 2 support and troubleshooting
Requirements:
• Hands-on experience in manufacturing software solutions
• Strong technical background in network protocols and system architecture
• Knowledge of scripting languages such as Python or JavaScript
• Communication skills to engage with diverse stakeholders
• Ability to work in a fast-paced setting
Leverage your technical expertise to ensure success for Litmus customers and harness the power of industrial AI.
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