Kitchener, Canada
Manager, Cloud Application Services
Sonova is seeking a Manager, Cloud Application Services to lead the Cloud Application Services team and support the reliable delivery of cloud backend capabilities, platform services, and operational support for Sonova’s digital solutions. This role will help build a collaborative, high-performing team while ensuring cloud services, platforms, documentation, and operational practices meet quality, security, compliance, and maintainability standards.
Responsibilities: Lead and develop the Cloud Application Services team in alignment with the overall strategy and roadmap
Manage workforce planning, recruiting, performance evaluations, individual development, and succession planning
Support delivery of cloud backend capabilities, platform services, and operational support for Sonova digital solutions
Maintain transparent backlog, priority, and risk management at the operational level
Coordinate work-package delivery based on business and project needs to ensure reliable execution
Manage and continuously improve team assets, including infrastructure, systems, source code, data, documentation, and operational practices
Partner with leadership, project management, product, and platform stakeholders to prioritize and coordinate team deliverables
More about you: Bachelor’s degree in Engineering, Computer Science, or a related field required; Master’s degree preferred
5+ years of professional experience working with current technologies, tools, and cloud-related services
Experience leading teams and supporting performance, development, and resource planning
Knowledge of agile methodologies and experience working in dynamic technical environments
Solid communication skills with the ability to collaborate across teams and stakeholders
Self-motivated, proactive, accountable,



quality-conscious, and results-oriented
Experience with MS Office, Jira, Confluence, and GitHub; Planisware, Polarion, SAP, or German language skills are a plus
Travel: Occasional travel may be required based on business needs.
Don't meet all the criteria? If you’re willing to go all in and learn, we'd love to hear from you!
What we offer Medical, dental and vision coverage*
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
TeleHealth options
401k plan with company match*
Company paid life/ad&d; insurance Additional supplemental life/ad&d; coverage available

Company paid Short/Long-Term Disability coverage (STD/LTD) STD LTD Buy-ups available

Accident/Hospital Indemnity coverage
Legal/ID Theft Assistance
PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
Paid parental bonding leave
Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
Robust Internal Career Growth opportunities
Tuition reimbursement
Hearing aid discount for employees and family
Internal social recognition platform
D&I; focused: D&I; council and employee resource groups
*Plan rules/offerings dependent upon group Company/location.
This role's pay range is between: $124,000 - $130,000 annually
Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work: At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

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📌 Manager, Web Development (Ontario)
🏢 Sonova Group
📍 Ontario