Elevate customer-centric product development as a Senior Experience Research Consultant. Join a dynamic team to drive loyalty-focused research initiatives that enhance user experiences and inform product strategy.

This position seeks an experienced consultant to lead qualitative, quantitative, and secondary research projects. Candidates should possess a strong understanding of customer behavior and the ability to translate research findings into actionable insights. Collaborate with Product Managers, Designers, and cross-functional teams to support cutting-edge product strategies and validate customer needs.

Key Responsibilities:
• Lead user experience and customer research projects
• Design and synthesize qualitative and quantitative methodologies




• Execute user interviews and usability testing
• Analyze findings and create actionable recommendations
• Present insights to stakeholders and product teams

Requirements:
• Bachelor's or Master's degree in a relevant field
• 5+ years of experience in UX or customer research
• Strong qualitative and quantitative research skills
• Experience in competitive analysis and secondary research
• Excellent communication and presentation abilities

Harness your research expertise to drive impactful product decisions and enhance customer loyalty.
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📌 Senior Experience Research Consultant (Ontario)
🏢 PRI Global
📍 Ontario