Elevate facilities management with Black & McDonald as an Operations Manager. Focus on relationship management, process improvement, and leading a team-oriented team.

Reporting to the Division Manager for FMO, the Operations Manager is key in ensuring service consistency and executing effective governance models. This role includes overseeing HSE standards, providing operational guidance, and fostering customer and vendor relationships. You will also lead performance reporting and champion continuous improvement initiatives across the team.

Key Responsibilities:
• Manage overall relationship and outcome strategies for clients
• Ensure adherence to health, safety, and environmental standards
• Lead monthly and quarterly performance reporting meetings




• Develop and implement quality control programs
• Prepare contracts and negotiate terms with suppliers

Requirements:
• 3-5 years management experience in Facilities Management
• Minimum 10 years in progressive FMO roles
• University degree or related certifications preferred
• Familiarity with facility management software tools
• Ability to travel within the Greater Toronto Area

Shape the future of facilities management with your leadership and expertise at Black & McDonald.
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📌 Operations Manager at Black & McDonald (Ontario)
🏢 Doist
📍 Ontario