Location: Brampton, Ontario Duration: Permanent (Full-Time) Level: Management (Business Services & Client Relations)

About the Role: Join Seed NanoTech International, a Brampton-based technology and research-commercialization company, as Business Services and Client Relations Manager. You'll oversee client relationships, business operations, and administrative functions supporting the company's consulting, research commercialization, and technology-development activities, working closely with senior management, clients, financial institutions, and partner organizations.

Key Responsibilities

Plan, organize, direct and evaluate business-service and client-support operations

Develop and implement procedures for client onboarding, inquiries, complaints, and service follow-ups

Manage relationships with clients, vendors, financial institutions, consultants and business partners

Prepare operational plans, service proposals, quotations, reports, presentations and correspondence

Coordinate client projects, contracts, meetings, deadlines and follow-up activities

Monitor service quality and client satisfaction, recommending corrective actions as needed

Support management with budgets, purchasing, invoicing, expense monitoring and financial documentation

Ensure business activities comply with company policies, contractual requirements and applicable regulations

Assign duties, provide guidance and monitor the work of administrative staff and co-op students

Assist with staff training, performance monitoring and resolution of operational problems

Represent the company at business meetings, networking events and partner discussions





Maintain accurate and confidential client, financial, employee, vendor and corporate records

Core Skills

Master's degree in management, business administration or a closely related field

Bachelor's degree or college diploma in business, finance, management or a related discipline

Several years of progressive experience in banking, financial services, business services, customer relations or professional administration

Knowledge of financial compliance, internal policies, record management and business transactions

Strong proficiency in Microsoft Excel, Word, PowerPoint and general business-management systems

Soft Skills

Excellent communication, analytical, organizational and problem-solving abilities

Demonstrated ability managing corporate clients and maintaining long-term business relationships

Ability to manage confidential information and work effectively with culturally diverse clients and partners

Comfortable coordinating across departments and providing client-centered solutions

Professional, adaptable, and collaborative in a fast-paced business environment

Preferred

Previous experience in relationship management, banking, consulting or technology-based skilled services

Experience representing an organization at business events or meetings

Ability to communicate in English and additional languages such as Nepali or Hindi

Experience supporting emerging-technology, research or innovation-focused organizations

Job Category: Business Services ManagementJob Type: Full-Time, Permanent (30 hrs/week)Job Location: Brampton, OntarioCompensation: $20.00/hour

#J-18808-Ljbffr

📌 Business Services and Client Relations Manager (Ontario)
🏢 Seed Nanotech
📍 Ontario