At Uni

First, we Always Deliver for our customers and our people.

As a Route Service Supervisor youll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day, from small family-owned businesses to large corporate locations.

This is an entry-level supervisor opportunity designed for career-minded individuals eager to grow, develop leadership skills, and advance within a stable, customer-focused organization.

What Your Role Entails: Oversee the training and development of a team of Route Service Representatives Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.

Respond to customer service requests in a timely and professional manner Negotiate customer contract renewals Build and maintain strong relationships with customers and team members Collaborate closely with leadership and management to deliver best-in-class customer service and product programs Qualifications What You Bring to Uni

First Drivers License & Safe Driving Record: Must be at least 21 years of age with a valid drivers license, a clean driving record, and reliable transportation.

Must meet all Ministry of Transportation requirements.

Educational Requirements: High school diploma or CAEC is required.

Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.

Results-Driven Leadership Mindset: A hands-on,



relationship-focused supervisor who isnt afraid to roll up their sleeves to support the team and, most importantly, the customer.

Team Development & Coaching: Enjoys working closely with a team of Route Service Representatives, providing guidance, support, and mentorship as they grow in their roles.

Relevant Experience: Prior leadership, customer service, route sales, delivery, and/or entrepreneurial experience preferred.

Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.

Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From: Competitive Compensation: Competitive wages, RRSPwith company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.

Training & Development: Formal training through our SCP program to set you up for success.

Career Development: Continuous training and growth opportunities Company Culture: A supportive and inclusive workplace rooted in a strong sense of community Stability & Work-Life Balance: Monday

Friday daytime schedule, no nights or weekends Inclusive Culture: A diverse and inclusive work setting that values a variety of backgrounds and perspectives.

Join Uni

First for a Rewarding Career At Uni

First, you''ll find opportunities for advancement in a supportive and diverse environment.

If you''re ready to take on a dynamic, customer-focused role with plenty of room for growth, wed love to hear from you!

📌 Route Service Supervisor - UniFirst Canada (Edmonton)
🏢 UniFirst
📍 Edmonton