Be a key player at the University of Toronto as a Technical Co-Pilot for Classroom Support. Provide exceptional technical assistance, focusing on audiovisual systems and cutting-edge classroom technologies.

At Tech2U, you will be instrumental in supporting instructional technology, ensuring that faculty and staff receive reliable assistance for effective teaching and learning. This full time role requires expertise in troubleshooting audio-visual systems, along with a commitment to high-quality customer service. You will act as the primary contact for technology issues, managing classroom environments and ensuring all systems run smoothly.

Key Responsibilities:
• Respond to service requests promptly and efficiently
• Install and troubleshoot audiovisual equipment




• Create incident tickets for technical issues
• Offer training on AV equipment usage
• Coordinate equipment delivery and inventory management

Requirements:
• Diploma in a relevant field or equivalent experience
• Minimum three years in audio-visual system support
• Knowledge of macOS, Windows OS, and M365
• Proficiency with video conferencing tools like Zoom
• Strong customer service and communication skills

Drive classroom technology excellence and enhance learning experiences at the University of Toronto.
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📌 Technical Co-Pilot for Classroom Support (Ontario)
🏢 University of Toronto
📍 Ontario