Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements
who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Digital Product Management team is a key part of the overall Global Digital, OMNI Team. This team will work to create a uniquely lululemon, truly differentiated and elevated online guest experience for Geography & Channel, working closely with partners in Technology, UX and Operations. This role specifically supports our commerce and transaction services , developing scalable digital platforms and services that powers cart, checkout, promotions, payments, and order submission across global markets and guest touchpoints.

core responsibilities

Responsible for understanding how your specific product aligns with the overall business/company strategy, what guest/business problems need to be solved, and what inputs are required.

Responsible for creating and owning the product vision, strategy, and roadmap for new features for one or more mid-scale and mid-complexity products.

Document high-level requirements, acceptance criteria, and KPIs that push the product strategy forward and achieve key objectives.

Attend, participate, and lead agile ceremonies, and demonstrate completed features to stakeholders for digital products supporting checkout, cart, payments, promotions, inventory publishing and core commerce services across global markets.

Make data-informed decisions based on a sound understanding of organizational priorities, guest feedback, analytics, benchmarks, industry reporting, and emerging trends.

Measure and report on the success of features and enhancements that are delivered in support of commerce services and digital transaction capabilities at a global scale.

Collaborate with developers and business analysts to iterate solutions to find the perfect balance of customer & business value and level of effort.

Ensure a continuous cycle of feedback from stakeholders and guests is integrated into the product planning and development process through backlog grooming, refinement, and prioritization activities.

Collaborate with business stakeholders and product managers to understand requirements and account for them in solution design and prioritization.

Partner with the technology team on training and rollout of new features to regional and global business users.

Identify and lead change management activities to support rollout to impacted stakeholders.

Collaborate cross-functionally with teams across Technology teams to build shared solutions that scale across global markets and digital platforms.





qualifications

5+ years of digital product management experience with an emphasis on delivering guest-facing commerce applications or digital transaction services. Up to 3 years of relevant experience will be considered in lieu of product management experience.

Minimum BA/BS degree from a four-year accredited university (advanced degree preferred).

Experience with digital technologies, e-commerce, payments, APIs, and up-to-date platforms that enable seamless, secure, and scalable commerce experiences and or multi-region rollout is strongly preferred.

Preference for candidates who have experience working on products with end users outside North America, in an Agile Scrum environment, and familiarity with modern commerce platforms or cloud services.

Strong core consulting skills, with a demonstrated track record of quality delivery, interpersonal effectiveness, and cross-functional collaboration.

Exceptional written and verbal communication skills.

Demonstrated experience in developing and delivering executive-level presentations.

Ability to drive results independently while thriving in collaborative environments.

Deep desire to learn and improve by seeking, accepting, and acting on productive feedback.

Demonstrated leadership: mentorship, clarity of purpose, motivated, relentless execution.

Experience leading product teams with diverse skill sets, across global locations, with both direct and indirect reporting relationships.

must haves

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Possess an entrepreneurial spirit and continuously innovate to achieve great results.

Communicate with honesty and kindness and create the space for others to do the same.

Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

Foster connection by putting people first and building trusting relationships.

Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this positionis from$112,200 - $147,200 CAD the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works.



We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Extended health and dental benefits, and mental health plans

Paid time off

Savings and retirement plan matching

Parenthood top-up

Extensive catalog of development course offerings

People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, advantages, and perks in whole or in part at any time without advance notice.

workplace arrangement
Hybrid

In-person collaboration and connectionisimportant to our culture. Work is performed onsite, minimum 4 days per week.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us [email protected] . In your email, please include the position title, the location of the position and the nature of your request.

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.

#J-18808-Ljbffr

📌 Product Manager - Global E-commerce (British Columbia)
🏢 lululemon athletica
📍 British Columbia