DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Inside Sales Representative are detailed below, but not limited to the following:

Establish close relationships and a deep understanding of business issues with assigned accounts.

Co-ordinate sales and service activities with Outside Sales Representatives with the goal of maximizing sales penetration by account.

Practice consultative and value-added selling techniques using "Solution Selling".

On a daily basis, update CRM with relevant information gathered from client contacts.

Utilize CRM in an effective manner to ensure we capture our goals and quotas.

Promptly and accurately respond to Customer and Prospective customer requests for information and pricing.

Work closely with Engineering and the Plant to suggest extrusion design changes to improve extrudability, assembly, function and price.

Report on quality requirements, market trends and competitive information.

Utilize the Quote Log and follow the pricing guidelines as established by the leadership of the department and the Outside Sales Representative.

Create customized pricing using formulas and spreadsheets

Receive, input and expedite orders accurately and in a timely manner.

Qualify potential Customers.

Provide Credit Department with requested information.

Prepare NCR's and assist in solving them in a timely manner.

Work directly with Production staff to provide Outstanding Customer Service.

Be a robust team player and assist co-workers when needed.

Comply with all quality related policies, procedures and system requirements.

Attend prospect and customer meetings as required.





All other duties as assigned

MINIMUM QUALIFICATIONS
Education/Experience

Post-secondary education with mathematical, business, quality, and technical training.

High school graduation and relevant business experience may be substituted.

Technical Skills/Competence

Candidates should have at minimum 1-2 years' experience in a sales/customer service environment.

A strong understanding of computers, measurements, tolerances, basic geometry and the ability to read blueprints

Should have a high energy level, a positive attitude and be able to work without direct supervision.

Empathy and confidence will allow the candidate to succeed in this position.

Good time management and organizational skills are necessary.

Must have a good command of English, both written and oral.

Should be a strong team player and work well with others.

Must have good telephone presence and manners.

We offer a comprehensive and competitive benefits package that goes beyond base pay, supporting your health, growth, and long-term success:

Profit Sharing

Health & Dental

Health Care Spending Account

Education Assistance Program

Employee Assistance Program (EAP)

Company Events

Floater Days

Paid Holidays

Shift Premiums

Annual safety footwear reimbursement program

The expected salary range for this position is $60,000 - $70,000 annually. Actual compensation will be determined based on factors including, but not limited to, skills, experience, qualifications, internal equity, and business needs.

Our organization may use Artificial Intelligence (AI) enabled tools to support our recruitment initiatives.

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📌 Inside Sales Representative (Ontario)
🏢 ALMAG Aluminum
📍 Ontario