Amazon's WW Operations network delivers millions of packages to customers every day. We are looking for motivated, customer-focused individuals to join our team as an Area Manager II in New Westminster, BC. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.

Our Operation's workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer's door.

Key Responsibilities

Support, mentor, and motivate your hourly workforce

Manage safety, quality, productivity, and customer delivery promises

Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources teams to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in variable temperatures and weather conditions including outdoor loading departments

Continuously climb and descend stairs (where applicable)

Basic Qualifications





2+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Experience managing large teams of 50+ members

Experience with Lean Six Sigma and/or Kaizen

Solid customer service, communication, and interpersonal skills

Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field

Experience in shipping/logistics, distribution, manufacturing, hospitality, healthcare, retail, or customer-service environments

Compensation & Benefits
Base salary range: $75,000–$105,000 CAD annually. Total compensation may include sign-on payments and RSUs. Benefits include health insurance (medical, dental, vision, prescription, basic life & AD&D;), RRSP, DPSP, paid time off, and wellness resources.

2+ years of employee and performance management experience; Bachelor's degree or equivalent, or 2+ years of Amazon FTE experience; flexible scheduling availability

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📌 Area Manager II (British Columbia)
🏢 Amazon
📍 British Columbia