Job Description We are looking for a seasoned ERP qualified withexpertisein Acumatica ERP to join our team as a Senior Manager, IT Business Systems.

The ideal candidate will have a strong understanding of ERP systems, excellent technical and business acumen, and exceptional communication and project management skills.

As the primary owner of Acumatica ERP for internal usage, the ERP Manager willleadthe implementation, configuration, and maintenance of the system, ensuring seamless integration with our business operations.

Additionally, the ERP Manager willbe responsible forproviding delivery support to internal stakeholders, ensuringtimelyresolution of issues and continuous improvement of the system.

This role reports to the Director, IT Business Systems.

Key Responsibilities Lead the implementation and ongoing support of cloud-based ERP systems (40%): Collaborate with internal stakeholders to define business requirements and configure the systemto meet their needs.

Develop and implement system workflows, reports, and dashboards to support business operations.

Ensure seamless integration with other systems and applications. 2 .

Configure andmaintaininternal ERP systems (25%): Configure and customize the system to meet business requirements.

Develop and implement system security policies and procedures.

Ensure data integrity and manage disaster recovery efforts. 3.

Provide World-class support to internal stakeholders (20%) Respond to and resolve system issues and inquiries within oursetinternal SLAs.

Develop and deliver training and documentation to support internal stakeholders.

Collaborate with internal stakeholders toidentifyand prioritize system improvements. 4.

Business Analysis (10%): Analyze business processes andidentifyopportunities for improvement.

Conduct requirements gathering and documentation to ensureaccurateand complete understanding of business needs.





Develop and present business cases for system enhancements and new implementations.

Collaborate with internal stakeholders to gather requirements and develop business cases for system enhancements.

Analyze and document business processes toidentifyareas for improvement.

Develop and implement process improvements and system configurations to support business needs.

Ensure that business analysis activities are aligned with businessobjectivesand priorities. 5.

Project Management (5%) Manage multiple projects simultaneously, including system implementations, upgrades, and enhancements.

Develop and manage project plans, timelines, and budgets.

Collaborate with internal stakeholders to ensure successful project delivery.

Qualifications Education: Bachelors degree in Computer Science, Information Technology, Business

Administrationor relevant experience in a related field.

Cloud-based ERP experience: 3+ years of experience with cloud-based ERP systems such as Acumatica,Netsuite, Salesforce or similar Platforms. ERP implementation and support: Proven experience in implementing and supporting ERP systems, with a focus on delivery,supportand customer satisfaction.

Technical skills: Proficient in cloud-based ERP system configuration, customization, and integration with other systems and applications.

Business acumen: Strong understanding of business operations and processes, with the ability to analyze and improve system workflows and processes.

Communication and project management skills:



Excellent communication and project management skills, with the ability to collaborate with internal stakeholders and manage projects simultaneously.

Excellent analytical and problem-solving skills.

Excellent verbal and written communication skills.

Project managementexpertise, strong planning skills Preferred Certifications: ERP-related certifications, Acumatica Certified Business consultant, System Administrator, Application Developer,Netsuite

Certified Professional or similar certification preferred.

Self-motivated, organized, detail-oriented, and resourceful.

Agile Methodologies: Experience with agile methodologies, such as Scrum or Kanban.

Cloud computing experience: Experience with cloud-based ERP systems and cloud computing platforms.

Integration with other systems: experience integrating cloud-based ERP with other systems and applications.

Customization and development: Experience withcustomizingand developing cloud-based ERP systems.

Additional Information Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Only emails sent for this purpose will be returned.

Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

📌 Senior Manager, IT Business Systems (Montreal)
🏢 Acumatica
📍 Montreal