About The Role

Legal Claims Assistant II to join our team in Toronto. Working in a paperless environment, assisting legal practice management, drafting correspondence, scheduling examinations, maintaining counsel’s calendar, and performing general office duties.

Responsibilities

- Working in a paperless environment
- Assisting with management of legal practices
- Setting up new files electronically, drafting correspondence, court documents, briefing files and ultimately closing files
- Scheduling examinations for discovery, under oath, mediations, meetings and various hearings at court
- Maintaining Legal Counsel’s calendar, updating events into tracking platforms, supervising practice and ensuring deadlines are met
- Word processing, electronic filing and general office duties
- Occasionally acting as a backup to cover absences

Qualifications

- College diploma from a legal office administration or law clerk program, or equivalent work experience
- Experience as a legal assistant, preferably within an insurance defence or personal injury law firm in both bodily injury and LAT matters
- Knowledge of the Rules of Civil Procedure and LAT procedures
- Knowledge of Loss Transfer and Priority Dispute procedures
- Experience in Professional Negligence, Error and Omissions, Director and Officer Liability, Employment and Human Rights, Property, Construction, Surety, Marine, Class Action, or Abuse Claims is an added asset

Skills

- Strong document management skills and ability to learn and use Intact’s software programs, including iManage, Citrix, ACL, Kofax, Contact Claims, Contact People and the Microsoft Office suite
- Ability to prioritize, organize and execute tasks quickly and with quality




- Desire to be part of our team philosophy, supporting insureds, adjusters, claims representatives, law clerks, legal assistants and lawyers for customer satisfaction and business continuity
- Excellent attention to detail, sound proofreading skills, and organizational abilities
- Excellent communication, listening, interpersonal and problem‑solving skills, with sound judgment and initiative
- Demonstrated disciplined approach to work
- Comfort working in a paperless environment

Salary and Benefits

Salary range: $59,300 – $72,500 per annum (based on a 35‑hour workweek). Annual bonus target is based on base salary, with a potential payout of up to double the target. 7.5% bonus and Employee Share Purchase Plan (ESPP) are also offered.

EEO Statement

We are an equal chance employer. At Intact, we value diversity and strive to create an inclusive workplace where employees feel valued, included, and encouraged to share their perspectives. We encourage applications from individuals who are members of equity‑deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. We acknowledge and respect the historical and ongoing presence of First Nations, Metis and Inuit peoples on the land called Canada. Intact has policies to ensure equal access and participation for people with disabilities, including workplace adjustments. If you need an adjustment to make the recruitment process more accessible, please let us know. Candidates must be eligible to work in Canada and are responsible for maintaining work eligibility. This posting does not provide sponsorship or immigration support.

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📌 Legal Claims Assistant II (Toronto)
🏢 Intact
📍 Toronto