Join Aviva as a Product Manager and revolutionize digital customer pathways. Focus on enhancing self-service experiences using AI and contemporary product development tools.

This role involves taking ownership of customer engagement strategies across digital platforms post-purchase. You’ll be expected to prototype, test, and implement solutions that decrease friction in user experiences. A focus on agility and real-time improvements will be essential to deliver value quickly.

Key Responsibilities:

- Transform ideas into user-friendly prototypes
- Launch A/B tests to measure product effectiveness
- Oversee self-service and claims processing enhancements
- Collaborate tightly with design and engineering teams
- Innovate workflows to speed up delivery processes

Requirements:

- Experience in shipping digital products or features
- Aptitude in utilizing AI technologies for product efficiencies
- Strong analytical skills to drive product strategies
- Ability to operate in fast-paced environments
- Knowledge of telematics or customer engagement principals

Become a catalyst for change at Aviva, advancing digital solutions that improve customer service experiences and engagement.

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📌 Aviva Product Manager Digital Solutions (Markham)
🏢 Aviva Canada
📍 Markham