Our managed services client is seeking a Cloud Platforms Leader (10+ years) to direct vision, strategy, and performance across Azure, Up-to-date Workplace, and Managed Services operations Drive enterprise-scale cloud strategy and operations within a dynamic managed services portfolio encompassing cloud, infrastructure, modern workplace, and security delivery.

This executive role offers influence across service excellence, client engagement, and high-visibility cloud transformation initiatives.

The position provides leadership across multiple delivery teams, with ownership of performance, governance, and Cloud Center of Excellence (CCoE) standards.

Start Date: ASAP End Date: December 31, Location: Remote, Ontario, occasional travel to end client site in Kincardine Must Haves 1012+ years in Modern Workplace , Endpoint Management , EUC , and Azure platform environments, including 35+ years in production technical leadership and Dev

Ops experience Proven experience overseeing enterprise Managed Services delivery across cloud , infrastructure , and security domains Strong background in ITSM processes ( Incident , Problem , Change ),



including CAB governance and postmortem leadership Hands-on Azure platform operations experience, including RBAC , policy , and monitoring for reliability and compliance Client-facing leadership experience with demonstrated executive presence and strategic communication Nuclear-level Clearance - can start while pending Nice to Have Certifications such as ITIL 4, MD-, SC-, AZ-/AZ-, AZ-, or SC- AI Customizations experience Responsibilities Define and execute managed services strategy, roadmap, and service catalog for cloud platforms, EUC/Intune, identity, and infrastructure Own the managed services operating model including structure, roles, and delivery governance Lead and mentor service managers, engineers, and support teams to ensure SLA/SLO adherence and operational excellence Establish and maintain KPIs and performance metrics across managed services contracts Partner with technical leadership to standardize processes, runbooks, and automation frameworks Oversee client onboarding, service escalations, and long-term customer health Contribute as a senior member of the Cloud Center of Excellence (CCoE), shaping strategy and best practices

📌 Cloud Leader to provide executive leadership for the organization’s Managed Services portfolio, owning vision, strategy, delivery, and overall performance. (Toronto)
🏢 S.i. Systems
📍 Toronto