Tasks Meet the needs of travellers in person.

Identifying and recognizing traveller behaviours that may require your assistance.

Offering customized solutions to specific customer needs.

Going above and beyond needs, exceeding expectations.

Making the most of the resources and tools available.

Promoting services offered in the setting.

Suggesting concrete alternatives and solutions to visitors inquiries.

Always being a solutions agent at all times.

Giving users a ''WOW'' experience.

Carrying out any other similar tasks.

Advantages After 3 months of service with the company, a stipend is offered for the purchase of a uniform.

Stimulating airport work environment.

Parking provided for work purposes.

Accessible by public transportation from Montreal with the 747 shuttle available 24 hours a day.

Group insurance after 3 months for positions of 4 days a week and more.

Job requirements Excellent interpersonal communication skills.

Fully bilingual (French and English) to effectively communicate with clients 50% of the time.

Being available to work shifts between 11:30 to 7:00 Ability to work standing for a long period of time.

Minimum two years of customer service experience.

📌 Ambassador – Customer experience (Dorval)
🏢 Bédard Ressources
📍 Dorval