Elevate customer support as a Hybrid Support Engineer with Check Point, offering technical assistance and expertise on installations and troubleshooting across the US and Canada. This position requires two days in-office work each week.As a successful candidate, you will have 5-8 years of networking and Internet Security experience. You will apply your knowledge of Check Point products while interacting with clients and providing technical solutions. Collaborating with a close-knit team,



your technical and business communication skills will shine as you manage customer expectations and address issues efficiently.Key Responsibilities:- Support customer installations and provide technical guidance- Analyze and troubleshoot Check Point product issues- Ensure effective communication with clients on expectations- Write documentation and educate clients on best practices- Travel as needed to customer sites throughout North AmericaRequirements:- 5-8 years in relevant networking and security- Solid understanding of Check Point products- Proficient in RHEL and associated technologies- Solid VPN and OSI model familiarity- Experience with troubleshooting tools like WiresharkLeverage your technical acumen and improve the client experience at Check Point.#J-18808-Ljbffr

📌 4th Level Support Engineer At Nokia (Boucherville)
🏢 Check Point
📍 Boucherville