Asset Protection Specialist (MISSISSAUGA BRITANNIA) at The Home Depot in Mississauga, ON L5V 3E4

Job Attributes

Req ID

Req187611

Job Location

5975 Terry Fox Way, Mississauga, ON L5V 3E4

Opening Type

New Vacancy

Job Type

Full Time

Career Area

Retail Store

Type

Onsite

5975 Terry Fox Way
Mississauga, ON L5V 3E4

Req187611

Full Time

New Vacancy

Retail Store

Onsite

Job Description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Certifications:

Where applicable, Asset Protection associates are required to maintain a valid and up to date security guard license and/or private investigator license.

Position Overview:

The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental program compliance in their assigned store (s). The APS will drive execution of the Company's internal and external theft and fraud strategy and utilize several tools to minimize loss to the Company. The APS must demonstrate integrity at all times, respond to and support key AP and operational concerns of all associates and remain focused on store specific business objectives

Key Responsibilities:
Building Relationships

Communicate with APSS (Asset Protection Specialist Supervisor) and MAPM

(Market Asset Protection Manager) on internal and external investigations and

physical security within the store

Maintain an open channel of communication with store management and all

associates. Partner with store management to drive AP issues

Drive a 'Shrink Elimination' culture within the store environment

Participate in the In Focus program

Compliance

Detain and interview persons apprehended for shoplifting in accordance with local laws and company procedures

Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards.

Check physical security of The Home Depot facilities to prevent and deter theft/fraudulent activity

Write reports documenting apprehensions and recoveries, preserve evidence and interact with law enforcement

Represent the Home Depot in a professional manner throughout all court-related procedures

Build Skills and Knowledge

Meet all Home Depot and AP training and certification requirements

Create associate awareness for shrink issues related to internal and external theft, operational deficiencies and physical security

Effectively support the AP Team Plan

Effectively utilize CCTV and exception reports and audit the Electronic Article Surveillance (EAS) systems

Test building alarm system

Conduct surveillance when required

Set challenging objectives and communicate clear expectations

Demonstrate a clear bias for action and a sense of urgency on priorities

Take ownership of success/failures of initiatives and processes.

Understand and use financial indicators/metrics to measure the performance

Decision Making and Doing the Right thing

Use sound judgement and makes good decisions in a timely manner.

Treat internal customers (Home Depot Associates) with the highest level of responsiveness

Demonstrate behaviors and work styles that are consistent with The Home Depot values

Stand up for what is right in the face of opposition at any level





Form and maintain effective partnerships across organizational boundaries to share information

Safety expectations for this role are outlined under The Home Depot Canada

Environmental Health & Safety Management system element under "Worker".

Competencies:

Action Oriented

Collaborates

Communicates Effectively

Customer Focus

Drives Results

Skills:

Communication and negotiate effectively with all levels inside and outside the organization

Ability to analyze situations and resolve issues with innovation and creativity.

Proven ability to lead and drive complex projects to completion

Exceptional Word, Excel, PowerPoint and Microsoft Office knowledge a must

Excellent verbal and written communication skills with the ability to work effectively with people at all levels

Robust work ethic, sense of responsibility and confidentiality, with the ability to work independently

Ability to accomplish multiple assigned tasks with minimal supervision

Direct Manager/Direct Reports:

Reports to Asset protection Supervisor or District Asset Protection Manager

Travel Requirements:

Some Travel Required

Physical Requirements:

May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder.

Extended periods of standing and walking through out the store locations

May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.

Moving around the store and being able to communicate with and assist associates & customers.

Operating a computer and other technology.

Working Conditions:

Working within a flexible schedule that may include evening and weekends.

Warehouse environment that can be dusty and noisy.

Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

High School Diploma or GED

Minimum Years of Work Experience:

1+ year(s) experience as a retail-related Loss Prevention Investigator (or equivalent) preferred

Minimum Leadership Experience:

NA

Other Requirements/Assets:

Must have access to a vehicle

May be required to travel to various stores in the (market area)

Bilingualism (French/English) an asset

The pay range for this position is between $22.00 - $24.00

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

Our Core Values Press ENTER to read the content or TAB to skip.

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Respect For All People





In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

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Our Core Values Press ENTER to read the content or TAB to skip.

Entrepreneurial Spirit

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding valuable performance and by leading and developing people so they may grow.

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Excellent Customer Service

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

Awards & Recognition Press ENTER to read the content or TAB to skip.

JOIN OUR TALENT COMMUNITY

Sign up on Workday to be considered for future opportunities at The Home Depot Canada.

We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates.

📌 Asset Protection Specialist (MISSISSAUGA BRITANNIA)
🏢 Home Depot
📍 Mississauga