Job Title: Business Analyst
Job ID: 89513
Location: Victoria, British Columbia

Overview:
We are seeking two experienced Senior Business Analysts to support a high-profile digital service transformation initiative focused on improving citizen-facing government services. In this role, you will lead discovery and analysis activities, engage stakeholders, design future-state processes, and help translate business needs into actionable delivery artifacts. You will work in a blended environment that combines structured analysis with agile and iterative delivery practices.

What you will be doing:

Lead business analysis activities across complex service transformation work

Analyze current-state processes, policies, systems, data flows, and client interactions

Facilitate workshops, interviews, and stakeholder engagement sessions

Document business requirements, process models, and supporting materials

Develop future-state business processes and service models

Support options analysis, recommendations, and decision-support materials

Identify risks, impacts, and dependencies

Translate business needs into user stories and acceptance criteria

Support backlog development, refinement, and prioritization

Collaborate closely with product owners, business owners, and delivery teams

Support sprint/iteration planning and validation activities

What you must have:





Minimum 7 years of business analysis experience within the last 10 years

Proven experience leading stakeholder engagement and requirements gathering

Robust experience documenting current-state and future-state processes

Experience preparing business requirements, options analysis, and recommendations

Hands-on agile business analysis experience (user stories, acceptance criteria, backlog management)

Experience working with product owners and digital delivery teams

Comfortable operating in hybrid or iterative delivery environments

Excellent facilitation, communication, and documentation skills

Nice to have:

Experience with life-event or citizen-facing service transformation

Experience in public sector or government digital initiatives

Experience with human-centred design or service design methods

Experience supporting digital service modernization

Previous experience working with provincial government ministries

Salary/Rate Range: $80.00 -$100.00/hr

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.

For more information about TEEMA and to consider other career opportunities, please visit our website at

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