Overview

Are you passionate about connecting people with meaningful employment opportunities? Do you have experience building strong relationships with employers and supporting job seekers in achieving sustainable employment? If so, we want you to be part of our team as an Employment Relations Specialist at our WorkBC Centre in Victoria!

About the Role:

The Employment Relations Specialist will leverage their knowledge of Labour Market Information (LMI) and employer connections to support clients in securing and maintaining employment through the WorkBC Employment Services Program. This role involves employer outreach, job development, and client support to ensure successful employment outcomes. Services are delivered through in-person, virtual, and outreach channels.

Responsibilities

Employer Outreach & Engagement

- Develop and implement an annual Employer Outreach Plan in collaboration with the Community Engagement Manager.
- Increase employer awareness of WorkBC services, including job matching, Wage Subsidy, Unpaid Work Experience, and Job Creation Partnerships.
- Build and maintain solid relationships with local employers to create employment opportunities for WorkBC clients.
- Organize and facilitate employer events such as job fairs, employer forums, and networking sessions.
- Keep up-to-date with labour market trends and provide insights to the WorkBC team.

Job Development & Client Support

- Actively promote and market clients to the employer community to facilitate job placements.
- Provide job search coaching, including resume writing, interview preparation, and job matching.
- Support clients in securing employment contracts and work experience placements.
- Monitor job placements, providing retention services to ensure sustainable employment outcomes.
- Assist clients who have been laid off or terminated in finding re-employment opportunities.
- Maintain accurate and timely records in databases such as ICM

Community & Employer Collaboration





- Participate in employer and community events to promote WorkBC Employment Services.
- Network with employer groups and associations to create job opportunities.
- Provide job coaching support to employers to enhance workplace orientation and job retention.
- Organize and attend community engagement activities, including business information sessions for companies experiencing layoffs or closures.

Qualifications

- Post-secondary degree, diploma, or certificate in a relevant field (e.g., career development, employment services, social work, human resources, vocational rehabilitation, or related disciplines).
- Minimum of two (2) years of experience in employment services, counselling, or related fields.
- Experience in marketing, sales, business relationship development, and customer service.
- Strong knowledge of local labour market trends, job search strategies, and employer needs.
- Experience working with individuals facing complex barriers to employment.
- Excellent communication, networking, and relationship-building skills.
- Strong administrative and computer skills, including proficiency in MS Office (Word, Excel, Outlook).
- Multilingual proficiency (English plus French or another language) is an asset.
- Professional certification (e.g., CCDP, RRP) is preferred but not required.

Employment Level

Full-time

Wage Range

$53,056.00 - $55,470.00

Work Conditions

On-site in an office environment.

Eligibility Statement

Open to all those eligible to work in Canada.

Equity Statement

We are committed to fostering a diverse and inclusive workplace. We believe that diversity of thought, background, and experience strengthens our team and drives innovation. We are dedicated to creating an environment where everyone feels valued, respected, and supported.

Job Types: Full-time, Permanent

Pay: $53,056.00-$55,470.00 per year

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match

Work Location: In person

📌 Employment Relations Specialist (Canada)
🏢 AKG Canada
📍 Canada