Company Description

Complete IT services for Edmonton businesses.

We offer Cloud Solutions, Managed IT Services, Backup & Disaster Recovery, Network Assessment, IT Consulting Services, VoIP, PBX Phone Services,

Job Description

- Provide onsite and remote administration and support for client networks
- Work with vendors to resolve client technical issues
- Analyze diagnose and resolve problems with Windows servers, desktops, routers, switches, firewalls and other network equipment

- Provide escalation support
- Implement a variety of IT projects for clients, including deploying or migrating desktops, servers, etc
- Train and mentor Tier 1 and Tier 2 technicians
- Develop and maintain technical documentation
- On call rotation
- Maintain up to date time-sheets / expense reports

Qualifications

- 5 + years’ experience working in a Managed IT Services environment
- 5 + years of hands on experience deploying,



troubleshooting and maintaining Microsoft Windows Server operating systems
- 5 +years of hands on experience troubleshooting and maintaining Microsoft Exchange
- 5 + years of hands on experience deploying, troubleshooting and maintaining Microsoft Windows desktop operating systems
- 1 – 2 years’ experience with VoIP (certification desired)
- Diploma in computer Networking
- MCSA: Windows Server 2012 or MCSA: Windows Server 2008
- Experience with Office 365 migrations
- Robust Knowledge of IP Networking
- Must possess a reliable vehicle and valid Driver’s License

Additional Information

Desirable

- MCSE
- A+
- CCNA or better
- VCP
- Linux/FreeBSD experience
- MCSA: Windows Server 2012 or MCSA: Windows Server 2008

📌 Systems Administrator (Canada)
🏢 Keeran Networks
📍 Canada