Part-time, 6-month term with possibility of extending and/or permanent position (dependent on funding).

Paid for ~20 hours per week:

- Monday-Wed-Friday 2pm-6pm
- + 1 week (or 7 days) of evening/weekend on-call per month (rotating schedule with other staff)

Overview
We are seeking a passionate and dedicated Healing & Support Worker to join our team. Working closely with the Healing & Support Lead and the Child & Youth Lead, the Healing & Support Worker will support the healing of Indigenous women and children impacted by intimate partner/gender based violence – recognizing that their needs are deeply interconnected with their caregivers, culture, and community.

Responsibilities

- Participate in and conduct intake and discharge in collaboration with Healing & Support Lead and Child & Youth Lead
- Provide support as needed in complex or high-needs cases (e.g. legal involvement, child protection, housing crises)
- Assess initial referrals as received and overall service needs
- Create initial care plans in collaboration with participants and Healing & Support Lead
- Conduct culturally sensitive intakes and developmental assessments for children and youth
- Conduct monthly formal care plan reviews for high-need participants in collaboration with the Healing & Support Lead
- Ensure case documentation quality and consistency using Wish software
- Provide mentorship and support in reflective case practice
- Provide advocacy and emotional support
- Develop individualized transition and safety plans
- Create and maintain the critical incident log
- Maintain cultural safety, violence and trauma-informed approaches in all interactions

Coordinating Services & Supports

- Connect children/youth to external services: mental health (e.g., Indigenous youth counselling), healthcare, child development specialists, tutoring, recreation, and spiritual/cultural programs.
- Coordinate with school liaisons, childcare providers, and after-school programs to ensure continuity and support.
- Accompany participants to appointments and external services (as needed)

Program Participation & Support

- Collaborate with team to ensure the programs are trauma informed, and emotionally and developmentally appropriate for children & youth
- Facilitate and support participation in planned programming.

Emotional & Cultural Support





- Create a welcoming, culturally secure, and trauma-informed environment for women and children in the transition house.
- Provide consistent, low-barrier emotional support to youth in everyday interactions.
- Use a trauma-informed, culturally grounded lens to help children understand safety, emotions, and resilience.
- Work closely with Elders and Knowledge Keepers to incorporate Indigenous teachings, language, and ceremony into support plans and activities.
- Advocate for traditional healing options alongside mainstream services.

Documentation & Monitoring

- Maintain confidential records of youth interactions, progress notes, care updates, and any significant events.
- Monitor for signs of trauma, regression, or unmet needs and work with the team to adapt support accordingly.

Caregiver Support & Advocacy

- Help mothers/caregivers understand their child’s developmental or emotional needs and how they can support healing.
- Advocate for youth within systems (e.g., school, healthcare, child welfare) while uplifting parental voice and authority.
- Work in collaboration with other staff to support mothers navigating child-related systems (custody, school supports, health appointments, etc.).
- Support family to meet parenting needs.

Crisis Response & Safety Planning

- Respond to emotional or behavioural crises using trauma-informed de-escalation.
- Participate in developing and implementing safety plans as needed.
- Collaborate with mothers/caregivers to identify each child’s strengths, needs, and goals.
- Support children/youth in meeting their goals and their family’s goals

Requirements

**All applicants and enouraged to apply, however preference will be given to qualified Indigenous applicants in accordance with s. 16(1) of the Canadian Human Rights Act. Indigenous applicants are asked to please self-identify in your cover letter.

- Bachelor’s degree in Social Work, Education, Psychology,



or a related field.
- Experience working with First Nation communities and/or Indigenous Peoples.
- Class 5 Driver's license.
- Reliable vehicle access for on-call emergencies.
- Clear Vulnerable Sector Check & Criminal Records Check (to obtain upon hiring).
- Clear Social Development Check (to obtain upon hiring).
- CPR-C (to be provided upon hiring if not already completed).
- Trauma-informed care training (to be provided upon hiring).
- Strong understanding of:
- family violence
- mental health
- Intersectionality
- Trauma-informed care
- Harm reduction
- OCAP principles
- Deep commitment to reconciliation, equity, and culturally safe support;
- Awareness of local and regional support networks, with creativity in navigating resource gaps;
- Understanding of diverse family systems and dynamics;
- Works well both in groups and independently;
- Comfortable communicating with community members - going into community;
- Collaborating with team for problem-solving, providing well-rounded family-oriented care to residents of the transition house;
- Personable, approachable - ability to develop meaningful relationships with residents, co-workers, and community members;
- Respectful engagement - non-judgemental, open to diversity ways of living and being;
- Ability to facilitate groups;
- Excellent communication, organization, and boundary-setting skills.

NOTE: Equivalent combination of education, training, and relevant experience may be considered.

Assets

- Familiarity/experience with court systems, family law, custody orders
- Understanding of child welfare act
- ASIST training, mental health first aid training, or similar

Pay: $31.00-$34.00 per hour

Benefits:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Do you have a Class 5 Driver's licence, clean Criminal Records and Vulnerable Sector Check?
- Do you have reliable transportation?
- This job requires some on-call work. Are you comfortable working a rotating on-call schedule with other staff to cover weekends, holidays and vacations?

Education:

- Bachelor's Degree (preferred)

Experience:

- child/youth work: 3 years (preferred)

Work Location: In person

📌 Case management - Healing & Support Worker (Canada)
🏢 Ksalsuti Wellness Resources
📍 Canada