People, Place, Prosperity

Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness and Service, the successful candidate will work together to help the City of Cambridge achieve our vision: A place for people to prosper – alive with chance.

Job Profile

The Receptionist role provides reception services for the municipality at various locations throughout the City of Cambridge. Reporting to the Supervisor of Service Cambridge, the following duties will apply:

What you will be doing

- Providing customer service to all facility and Service Cambridge customers
- Telephone and counter reception duties
- Takes various registrations and verifies all transactions. Balances and accounts for all monies for his/her shift
- Unlocking and locking all areas as required, arming and disarming security system
- Assist with accidents and incidents as required
- Familiar with building emergency procedures
- Takes accurate accounts of statistics
- Administering duties as assigned by Customer Service Representative, CSR coordinator or Supervisor of Service Cambridge

Education

High school Grade 12 diploma or equivalent

Experience and Knowledge

- One year experience in reception/clerical role (asset)
- Customer service skills (asset)
- Proficient math skills
- Accounting or cash handling skills (asset)
- Must be available to work a minimum of three (3) shifts per week (shifts hours vary between 3-5 hours/shift and may include days, evenings, and weekends depending on needs and availability)
- On-the-job training will be provided.

We will ask you for these items if you are hired

Current and valid Police Criminal Record and Judicial Matters Check to be provided prior to commencement in this position.

Proof of your current and valid certificate(s) and/or educational qualifications.

Worker Health and Safety Awareness Training certificate from the Ministry of Labour. (may be obtained post offer)

Rate of pay





The hourly rate for this non-union position is $23.00 per hour.

Hours of work

This position is primarily assigned to customer service counters within facilities operated by Service Cambridge, including Johnson Centre, David Durward Centre (DDC), Cambridge Centre for the Arts (CCA), Duncan McIntosh Arena (Dolson), Allan Reuter Centre (ARC), William E. Pautler Centre (WEPC), and City Hall.

Successful candidates must be available to work a minimum of three (3) shifts per week. Shifts will be scheduled based on operational requirements and may include daytime, evening, weekday, and weekend hours, from Monday through Sunday.

Please note that work locations are subject to change based on divisional and operational needs. Flexibility to work at various Service Cambridge locations is required.

Advertisement expiration date

To apply, submit your candidate profile and application through cityONE Careers, prior to August 20, 2026.

Accommodation needs and protection of privacy

The City of Cambridge recognizes and appreciates diversity and inclusion enhances our public value commitment.

We strive to create an accessible and inclusive experience and encourage all qualified people to apply, including and especially people from equity-deserving groups. Qualified applicants will receive consideration for employment with honour and respect toward their individual dimensions of diversity.

We strive to remove barriers that may prevent qualified applicants from fully participating in the recruitment and selection process. Accommodation in accordance with the Ontario Human Rights Code and other applicable legislation is available throughout all stages of the recruitment and selection process. Contact [email protected] to make your needs known in advance.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only.

📌 Receptionist - Casual (Must be available Days, Evenings & Weekends) (Canada)
🏢 City of Cambridge
📍 Canada