Office Manager / Treatment Plan Coordinator – Bedford Park Dental

North York, ON

Full-Time
Compensation: $35–45/hour , based on experience

Join Our Team

Bedford Park Dental is an established, patient-focused dental practice in the heart of North York. As we begin an exciting new chapter under new ownership, we're looking for an exceptional Office Manager/Treatment Coordinator to help lead our administrative team and create an outstanding experience for every patient who walks through our doors.

We are a welcoming practice where patients receive exceptional care and every team member feels valued. This is an exciting opportunity for an experienced dental professional who enjoys taking ownership, leading by example, and helping a practice achieve its full potential.

About the Role

As our Office Manager, you will oversee the day-to-day administrative operations of the practice and serve as the organizational hub of the office. You'll work closely with the owner and clinical team to ensure the schedule runs efficiently, patients receive outstanding service, and the practice operates at the highest level.

This is a hands-on leadership role. While you'll oversee front office operations, you'll also be comfortable stepping in to assist at reception whenever needed.

Responsibilities

- Manage and optimize the daily doctor and hygiene schedules
- Demonstrate advanced proficiency with Abeldent (required)
- Demonstrate advanced proficiency with the ODA fee guide billing practices
- Coordinate patient appointments, recalls, and treatment scheduling
- Support reception by answering phones, greeting patients, and assisting with front desk responsibilities
- Process insurance claims, treatment estimates, and patient billing
- Order and maintain office and clinical supplies
- Coordinate laboratory cases and maintain solid vendor relationships
- Arrange temporary staffing when required, including coordinating with temp agencies to ensure appropriate office coverage
- Assist with hiring, onboarding, and supporting administrative team members




- Oversee front desk workflows and help foster a positive, collaborative team environment
- Maintain accurate patient records and ensure compliance with privacy and regulatory standards
- Work closely with the owner to improve systems, efficiency, and the overall patient experience

We're Looking For Someone Who

- Has significant experience managing a dental office
- Has mastery of Abeldent and can confidently support and train others
- Is highly organized, proactive, and able to manage multiple priorities
- Excels at scheduling and maximizing productivity for both the doctor and hygiene team
- Provides exceptional customer service and communicates professionally with patients and colleagues
- Has a strong understanding of dental insurance, treatment coordination, and billing
- Enjoys solving problems, taking initiative, and creating efficient systems
- Leads with positivity, professionalism, and accountability
- Wants to become a key member of a growing practice and help shape its future

Qualifications

- Minimum 3–5 years of dental office management experience (preferred)
- Advanced Abeldent experience is required
- Robust knowledge of dental insurance and administrative workflows
- Experience with scheduling, treatment coordination, patient communication, and collections
- Leadership or supervisory experience is a strong asset

What We Offer

- Competitive compensation based on experience
- A supportive, respectful, and collaborative work environment
- The opportunity to work closely with an engaged owner committed to investing in the practice and its team
- The chance to play a key leadership role in the continued growth and success of Bedford Park Dental
- Have Friday's off. No Weekends.

If you're an experienced dental office professional who takes pride in creating exceptional patient experiences, thrives in a leadership role, and is ready to make a meaningful impact, we'd love to hear from you.

Apply today and become an integral part of the future of Bedford Park Dental.

Pay: $35.00-$45.00 per hour

Benefits:

- Casual dress
- Dental care
- On-site parking
- Paid time off

Work Location: In person

📌 Office Manager /Treatment Plan Coordinator (Canada)
🏢 Bedford Park Dental
📍 Canada