The Express Lodging Group of Hotels is seeking a Night Auditor to join our team. Our team members understand the meaning of customer service, are professional, team-oriented, possess positive work ethics and are extremely results driven.

DUTIES:

- Running daily credit card transactions through a settlement process

- Recording daily room occupancy and rate totals

- Recording revenue totals for cash, checks, and credit card transactions

- Generating automated accounting reports for the manager's review

- Handling 3rd party reservations and ensuring proper processing

- Settling Corporate Accounts and sending reports to those entities for billing purposes

- Running the computer back-up systems

- Ensuring proper video monitoring for surveillance and processing

RESPONSIBILITIES:

- Maintaining the cleanliness of the Lobby & Public Areas

- Greeting Guests, Checking them into their rooms, & Cashiering

- Stocking Linens and Supplies at Front Desk and in other areas of hotel for the following day if needed

- Walking Halls to ensure security of the guests and the building

- Taking out the trash, sweeping, mopping, and other light janitorial duties

- Responding to Emergencies such as guest medical issues, criminal activities that require police, power outages, plumbing issues, OHS, etc.





- Printing and delivering notices to guests

- Setting wake up calls on the phone system

- Providing guests with towels, blankets, pillows, and other personal items as needed

- Assisting in the preparation of the breakfast if needed

- Monitoring additional areas of the hotel (pool, fitness center, vending areas, parking lot, etc.)

APPLICABLE SKILLS

- College diploma or equivalent experience.
- Minimum two (2) years hotel experience required, specifically in Rooms Division Department.
- Demonstrated problem solving skills; good judgment and common sense.
- Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
- Superior written and oral communication skills.
- Excellent organizational and time management skills, with the ability to set priorities for self and others.
- Knowledge of Hotel Operating Systems including HotelKey, Jonas Chorum (MSI/WINPM), Elevon and/or Freedom Pay

Job Type: Part-time

Pay: $16.00-$18.00 per hour

Benefits:

- Company events
- Extended health care
- On-site gym
- On-site parking

Experience:

- Hotel: 1 year (required)

Work Location: In person

📌 Night Auditor (Canada)
🏢 Best Western Plus Service Inn & Suites
📍 Canada