Perform duties associated with Guest services which include but are not limited to looking after the arrivals & departures of hotel guests, make reservations for upcoming guests, handle cash & credit card transactions, answer all telephone calls.

Knowledge of the OPERA Cloud system would be an asset.

Respond to all Guest complaints during your shift, providing exemplary service at all times.

All other related Front Office, & clerical tasks as needed.

Job Types: Full-time, Permanent

Additional Benefits:

- Discounted or complimentary meals
- Life insurance
- Medical/Dental
- In office parking

Schedule:

- 8 hour shift
- Holidays
- Days and Evenings
- Weekend availability

Experience: customer service: 1 year (preferred)

Job Type: Full-time

Pay: $17.00-$19.00 per hour

Benefits:

- Dental care
- Extended health care
- Vision care

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)

Experience:

- Customer service: 1 year (preferred)

Work Location: In person

📌 Front Desk Agent (Canada)
🏢 Royal Hotel West Edmonton, Trademark Collection by Wyndham
📍 Canada