Hotel Sales Manager

Overview

Spark by Hilton Owen Sound is seeking an energetic, customer-focused, and results-driven Sales Manager to lead the hotel's sales efforts and drive revenue growth. The Sales Manager will be responsible for developing and executing sales strategies that increase occupancy, expand corporate and group business, and strengthen relationships with local businesses, organizations, travel partners, and community stakeholders.

This role requires a motivated professional with excellent communication and negotiation skills who can identify new business opportunities, maintain existing client relationships, and work closely with hotel operations to ensure exceptional guest experiences. The ideal candidate is passionate about hospitality, thrives in a quick-paced environment, and is committed to achieving revenue goals while representing the Spark by Hilton brand.

Responsibilities

Develop and implement strategic sales plans to increase hotel occupancy and revenue.

Generate new business through corporate accounts, government contracts, sports teams, tour operators, group bookings, and local partnerships.

Maintain and grow relationships with existing clients through regular communication and sales calls.

Conduct outside sales visits, networking events, trade shows, and community engagement activities.

Negotiate and prepare corporate, group, and extended-stay contracts.

Respond promptly to sales inquiries, RFPs, and group booking requests.

Collaborate with Revenue Management to optimize pricing and maximize hotel revenue.

Monitor market trends, competitor activities, and local events to identify new business opportunities.

Coordinate with Front Office, Housekeeping, and Operations to ensure successful execution of group stays and events.





Prepare weekly and monthly sales reports, forecasts, and account production reports.

Manage the hotel's sales budget and achieve established revenue targets.

Utilize Hilton sales systems, CRM tools, and property management systems effectively.

Represent the hotel professionally while maintaining Hilton brand standards.

Ensure exceptional customer service before, during, and after each guest stay.

Qualifications

Minimum 2–3 years of hotel sales experience, preferably with Hilton or another major hotel brand.

Proven ability to meet or exceed hotel revenue and occupancy goals.

Strong knowledge of hotel sales, corporate accounts, group business, and revenue management.

Excellent communication, presentation, and negotiation skills.

Ability to build and maintain long-term business relationships.

Strong organizational and time-management skills with the ability to manage multiple priorities.

Proficiency with Microsoft Office (Word, Excel, Outlook) and hotel property management systems.

Experience using CRM and hotel sales platforms is an asset.

Valid driver's license and ability to travel locally for sales calls and networking events.

Ability to work independently while collaborating effectively with hotel leadership and operations teams.

Bilingual or multilingual skills are considered an asset.

What We Offer

Competitive salary.

Employee travel discounts through Hilton Team Member Travel Program.

Career growth and advancement opportunities within Hilton.

Supportive and collaborative work environment.

Ongoing training and professional development.

Paid vacation and company benefits (where applicable).

Pay: From $46,000.00 per year

Benefits:

- Casual dress
- Extended health care
- On-site parking

Work Location: In person

📌 Sales Manager (Canada)
🏢 Grey & Bruce Hospitality
📍 Canada