Lot Office Manager Plus

Overview

Pro Snow Solutions is an award-winning winter services provider based in Abbotsford, serving cities across the Fraser Valley. We specialize in snow removal and anti-icing, keeping our clients' properties safe and accessible through the harshest winter conditions.

We're looking for an experienced Office Manager to take ownership of our office operations, dispatch team, and back-office financials as a key leader on our team.

Role

This is a senior, second-in-command role reporting directly to the COO and is ideal for an Incremental Improver, someone who is eager to learn our current operations and is excited to use their experience and expertise to gradually make the role their own and enhance our processes over time.

You'll take primary ownership of team leadership, dispatch operations, and administrative/financial functions. This multifaceted role requires an individual who can thrive in a range of different environments, from the fast-paced, high-volume demands of peak winter operations to the slower, project-based focus during the off-season.

Core Responsibilities

Team Leadership & Personnel Management

- Manage, direct, and oversee the seasonal dispatch and admin Lot team
- Coach and develop Lot team dispatchers to maximize productivity season over season
- Provide high-level oversight of truck drivers, delegating daily handling to dispatchers while owning the overall Lot team performance
- Develop and maintain a strong culture of positive attitude, accountability and support
- Provide regular, proactive updates and feedback to ownership

Dispatch & Operational Readiness

- Own the seasonal snow plan — build it, update it, and manage it throughout the season with support from the rest of the team
- Co-lead active dispatch during snow events
- Independently manage salt night dispatch
- Keep the master route list current and accurate, including site conditions and contractor status

Administration, Financials & Sub-Contractors

- Serve as primary point of contact for sub-contractor relations
- Manage customer accounts,



keeping billing and accounting details accurate and current
- Handle accounts receivable to support cash flow
- Maintain bookkeeping for parking lot operations with our Accounting team

Role Expectations

- This is a full-time, primary-employment role — secondary employment is not permitted at this time
- During slower periods, proactively review team output, refine workflows in monday.com, and drive improvement projects
- Willingness to work variable and longer hours during winter events

Skills & Qualifications

Required

- 2+ years of manager experience in office administration, operations, or team management
- Experience managing, coaching, or supervising a team
- Comfortable handling accounting/bookkeeping tasks (AR, billing, customer accounts)
- Strong written and verbal communication skills in English
- Strong organizational skills and ability to manage multiple priorities under pressure
- Reliable transportation to/from the office, including in winter conditions
- Willingness to work longer/variable hours during winter events

Preferred

- Experience with monday.com or similar project/ops management tools
- Experience in dispatch, logistics, or field-service coordination
- Familiarity with the snow removal or field-services industry
- Bookkeeping or accounting background
- Advanced Microsoft Excel experience

Miscellaneous

- Location: Must reside close to Abbotsford or Mission, with reliable transportation including in winter road conditions
- Start Date: August 31, 2026 but is flexible
- Working Hours: Approximately 40 hours weekly, in-office, with heavier hours/overtime likely during winter season

Compensation and Benefits

- Pay:



$28.00 - $32.00 per hour depending on experience/credentials.
- Casual Dress.
- Flex Schedule.
- Benefits after 6 months (Personal Health Spending Account).

About Us

Pro Snow Solutions is a fast-growing winter services provider operating across the Fraser Valley. Our home office and two central salt yards are located in the beautiful Matsqui Flats region of Abbotsford. We’re currently a team of 10 full-time staff, working with over 500 seasonal crew members to service over 275 locations.

PSS Team Goals

Our mission is to excel in snow removal, ensuring our community stays safe and accessible during winter. We seamlessly connect the best and most dedicated winter workforce to customers who require dependable, top quality snow removal. We stand as the go-to choice for customers and the ultimate partner for snow fighters. Pro Snow Solutions sets the standard for excellence, reliability, and service for Snow Removal in the Fraser Valley.

Join us on this exciting journey and contribute to our growth story. Apply today to become a part of the Pro Snow Solutions team.

To Apply

Please submit your resume and an optional cover letter outlining your qualifications and why you are the ideal candidate for this role to [email protected] or through Indeed. We look forward to hearing from you!

Job Type: Full-time

Location: Near Abbotsford, BC (required).

Work Location: In person, Abbotsford

Check us out: https://www.prosnowsolutions.com/career/

Join a well-established, award-winning company in the heart of the Fraser Valley!

Job Types: Full time, Permanent

Pay: $28.00-$32.00 per hour

Benefits:

- Casual dress
- Company events
- Dental care
- Flexible schedule
- On-site parking
- Paid time off

Compensation package:

- Bonus pay
- Overtime pay

Location type:

- In-person

Ability to commute/relocate:

- Abbotsford, BC: reliably commute or plan to relocate before starting work (required)

Education:

- Secondary School (required)

Experience:

- Office management: 2 years (required)

Work Location: In person

📌 Lot Office Manager Plus (Canada)
🏢 Pro Snow Solutions
📍 Canada