Job Title: Administrative Assistant

Location: Peak Rehab

Employment Type: Part time, with potential for more hours

Reports To: Owner

Position Summary

Peak Rehab is seeking a highly organized and detail-oriented Administrative Assistant to support daily front-desk and administrative operations. The ideal candidate will have intermediate to expert-level proficiency in Juvonno practice management software and prior experience working in a clinical or healthcare setting. This role is essential in ensuring smooth patient flow, accurate scheduling, and excellent client service.

**Candidate must be available for Weekday Morning Shift + Sunday Shift

Key Responsibilities

- Manage patient scheduling, cancellations, and waitlists using Juvonno
- Maintain accurate patient records, charts, and intake forms within the system
- Process payments, invoices, and insurance claims as required
- Answer phone calls, emails, and in-person inquiries in a professional and friendly manner
- Coordinate practitioner schedules and room availability
- Verify insurance coverage and assist with billing inquiries
- Prepare daily reports, appointment summaries, and administrative documentation
- Maintain clinic cleanliness and organization of reception and administrative areas
- Support marketing or promotional initiatives when needed
- Ensure confidentiality and compliance with privacy regulations and clinic policies

Required Qualifications





- Intermediate to Expert proficiency in Juvonno software
- Strong administrative and organizational skills
- Excellent written and verbal communication abilities
- High level of accuracy and attention to detail
- Ability to multitask and manage time effectively in a fast-paced environment
- Professional demeanor and strong customer service skills
- Proficient in Microsoft Office / Google Workspace

Preferred Qualifications

- Previous experience in a physiotherapy, rehabilitation, chiropractic, massage therapy, or medical clinic
- Knowledge of insurance billing processes and terminology
- Experience handling confidential health information
- Speaks Punjabi/Hindi

Key Competencies

- Reliability and punctuality
- Problem-solving and initiative
- Team collaboration
- Adaptability and flexibility
- Patient-focused mindset

Working Conditions

- Primarily desk and computer-based work
- May require occasional evening or weekend shifts depending on clinic hours
- Frequent interaction with patients and healthcare practitioners

Peak Rehab is committed to providing exceptional patient care and a supportive work workplace. The Administrative Assistant plays a critical role in delivering a seamless and welcoming experience for every client who walks through our doors.

Pay: $18.00-$25.00 per hour

Work Location: In person

📌 Administration Assistant (Canada)
🏢 Peak Rehab
📍 Canada