The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era.

RESPONSIBILITIES

- Proper maintenance of public areas such as: washrooms, elevators, lobby, business center, guest corridors, stairwell, and exterior of the hotel
- Cleaning of the staff lunchroom, locker rooms, offices and garbage areas
- Receiving and restocking of linen/ supplies deliveries
- Interact with guests to promote a positive image of the property
- Assist with inventory control, such as linen, guest supplies and cleaning supplies
- Complete daily assignment sheets and document any mechanical problems in the public spaces
- Respond to guest calls promptly and effectively and in a friendly manner




- Assist the Front desk team with requests and deliveries
- Collect and deliver guests dry cleaning
- Follow through with any other tasks and assignments given by the Executive Housekeeper

QUALIFICATIONS

- Experience in Housekeeping or Housekeeping Certification is an asset
- Electrical/ maintenance/ plumbing capabilities are an asset
- Ability to move and lift furniture/fixtures and some equipment, up to 100lbs
- Ability to push /pull less than 300 lbs. of soiled linen and supplies
- Attention to details
- Guest service oriented
- Team player and enthusiastic with a positive attitude
- Ability to work under pressure with decision making capability
- Available to work flexible schedule, weekends and holidays included
- Effective communications skills in English

📌 Houseperson (Canada)
🏢 Gray Collection
📍 Canada