We are looking for a reliable, self-motivated Front Desk Receptionist to join our busy medical and aesthetics clinic. The ideal candidate is organized, friendly, professional, calm under pressure, and comfortable working in a fast-paced environment. Experience with MedAccess EMR and JaneApp is a strong asset.

Duties

- Greet and assist patients and clients in person and by phone with professionalism, empathy, and discretion
- Book, confirm, and manage medical and aesthetic appointments
- Coordinate schedules, follow-ups, referrals, and patient communications
- Use MedAccess EMR for patient registration, documentation support, referrals, and messaging
- Handle inbound and outbound calls, voicemail, and general patient inquiries
- Prepare charts, scan and upload documents, and maintain accurate patient records
- Process payments and support front desk transactions as required
- Support physicians, practitioners, and clinic staff with administrative tasks
- Help maintain efficient clinic flow and a welcoming reception area
- Contribute to a positive, professional, and team-focused workplace
- Follow privacy policies and maintain patient confidentiality in accordance with PHIPA and PIPEDA, as applicable

Requirements

- Previous front desk,



reception, or administrative experience
- Prior experience in a medical or aesthetics clinic is an asset
- Proficiency with electronic medical record systems
- Experience with MedAccess EMR is a strong asset
- Strong knowledge of medical terminology
- Excellent verbal and written communication skills
- Ability to manage multi-line phone systems efficiently
- Strong organizational skills and attention to detail
- Familiarity with office equipment and basic computer applications
- Experience working with electronic health records is desirable
- Professional, friendly, and customer-service focused
- Ability to multitask and work well under pressure in a busy healthcare and aesthetics environment

This position offers an opportunity to become an integral part of a compassionate medical and aesthetics team while developing valuable front desk and administrative experience.

Job Types: Full-time, Part-time

Pay: $19.00-$22.00 per hour

Benefits:

- Company events
- On-site parking

Application question(s):

- How many years of receptionist experience do you have?

Work Location: In person

📌 Front Desk Receptionist Medical & Aesthetics Clinic (Port Moody)
🏢 Zen Family Medicine
📍 Port Moody