Front Desk Agent – Cox Bay Beach Resort
Start Date: August 20th, 2026 | Minimum 6-Month Contract

Cox Bay Beach Resort is looking for a hardworking, self-motivated, and friendly individual to join our Guest Services team on the Wild West Coast. This is a full time position (30–40 hours/week) with subsidized staff accommodation available.

What We’re Looking For:

- Commitment to a 6-month contract (minimum)
- Willingness to work a variety of shifts, including evenings (1:30pm–9:30pm), weekends, and holidays
- Preference given to applicants with hospitality/front desk experience or local knowledge of the Tofino area

Key Responsibilities:

- Greet and assist guests in a friendly, professional manner
- Book reservations, answer phones, and provide information about the resort and local attractions
- Process check-ins/check-outs, handle payments, and balance cash
- Address guest concerns or complaints with professionalism
- Maintain organization and cleanliness at the Front Desk
- Complete clerical tasks such as data entry, filing, and word processing
- Open and close the Front Office as scheduled




- Support other departments when needed

Skills & Qualifications:

- High School Diploma (or equivalent)
- Previous front desk, office, or hospitality experience an asset
- Strong attention to detail, problem-solving, and stress-management skills
- Excellent written and verbal communication skills (clear, neat, professional)
- Strong interpersonal and customer service skills: friendly, personable, professional, and approachable
- Computer proficiency: Microsoft Word, Excel, Outlook; ability to learn reservation/phone systems
- Ability to multi-task, stay calm under pressure, and deliver a high standard of service
- Reliable, punctual, and present for all scheduled shifts

Job Type: Part-time

Pay: From $19.10 per hour

Benefits:

- Company events
- Employee assistance program
- On-site parking
- Paid time off

Ability to commute/relocate:

- Tofino, BC: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 1 year (required)

Work Location: In person

📌 Front Desk Agent (Tofino)
🏢 Cox Bay Beach Resort
📍 Tofino