Location: Winnipeg, Manitoba

Employment Type: Seasonal Full-Time

Employment Term: August 24th, 2026, to February 1st, 2027

Wage: $16.00 CAD per hour

Schedule: Hours are based on operational requirements and call volumes. Weekday and weekend availability required.

Position Overview

CanTalk Canada Inc. is currently hiring Seasonal Mandarin-Cantonese and Arabic Language Service Facilitators to provide first-level customer service and technical support for online ticketing platforms, including theme parks and event services. Representatives assist customers with online purchases, ticket-related concerns, troubleshooting, and general customer support inquiries. Please note that this position is fully onsite/in-person.

Language Requirements

We are currently seeking candidates with strong English communication skills. Additionally, candidates must be proficient in a second language (Mandarin-Cantonese or Arabic).

Main Responsibilities

- Provide professional customer service and technical support over the phone and through online systems.
- Assist customers experiencing issues with online ticket purchases.
- Troubleshoot ticket-related and account-related concerns.
- Guide customers toward timely and skilled resolutions.
- Document customer interactions accurately using company systems.
- Work with internet-based software and support tools.
- Maintain professionalism and confidentiality when handling customer information.

Qualifications

- Legally authorized to work in Canada.
- Strong English communication skills (minimum approximately B2 level preferred).




- Customer service or call center experience is considered an asset.
- Ability to work in a fast-paced environment.
- Basic computer and internet navigation skills.
- Strong problem-solving and communication skills.
- Additional fluency in both Mandarin-Cantonese, or Arabic is considered a must.

Preferred Availability

Only candidates with broad availability (from 6:00 a.m. and 11:00 p.m. Monday to Sunday), will be considered.

Mandatory Training

Training duration: 5 days
Training hours: 8:30 a.m. – 4:00 p.m.
August 24–25, 2026: via Microsoft Teams
August 26–28, 2026: at our Winnipeg office

Equipment Requirements (for online training only)

- Windows computer preferred.
- Wired headset required.
- Stable internet connection preferred.
- Candidates can request to attend the whole training onsite.

Additional Information

A criminal background check may be requested during the hiring process. Continued employment opportunities beyond the seasonal term may be considered based on operational requirements, performance, and availability.

How to Apply

Interested candidates may submit their resumes to:
[email protected]

Pay: $16.00 per hour

Application question(s):

- Are you currently legally authorized to work in Canada for this position?

If so, does your current authorization have an expiry date that we should be aware of for planning purposes?

- Are you currently residing in Winnipeg?
- Besides English, do you speak both Mandarin and Cantonese or Arabic fluently?

Work Location: In person

📌 Seasonal Mandarin-Cantonese or Arabic Language Service Facilitators (Winnipeg)
🏢 CanTalk (Canada
📍 Winnipeg