Join Our Team at Bayview Wildwood Resort!

Position: Rooms/Cottage Attendant:

Needed for Fridays and/or Sundays

Year-Round Opportunity

Hours: Primarily between 9:30 AM – 4:30 PM

About Us

Established in 1898, Bayview Wildwood Resort is a historic lakeside resort located on beautiful Sparrow Lake in Ontario’s Muskoka region. What began as a family-run destination welcoming guests arriving by steam locomotive for fishing and summer recreation has evolved into one of Ontario’s most recognized resort experiences.

Today, Bayview Wildwood Resort is proudly owned by Sunray Group, one of Canada’s fastest-growing hospitality and development companies, and is part of the Ascend Hotel Collection by Choice Hotels International.

Our mission is simple: create unforgettable experiences for both our guests and our team members. We believe exceptional hospitality starts with people who care, work collaboratively, and take pride in delivering warm, attentive service every day.

Position Summary

We are currently seeking reliable, detail-oriented, and guest-focused Housekeeping & Laundry Attendants to join our team. In this role, you will help maintain the cleanliness, comfort, and presentation of guest rooms, public spaces, and laundry facilities while delivering excellent customer service.

This position plays an important role in creating a welcoming resort experience for every guest.

Key Relationships

Internal

- Collaborate with housekeeping supervisors, department leaders, and fellow team members
- Communicate effectively regarding room status, maintenance concerns, and operational needs

External

- Interact professionally and courteously with resort guests and visitors
- Deliver responsive and friendly guest service at all times

Qualifications

The qualifications below represent the knowledge, skills, and abilities required to successfully perform this role.

Preferred

- WHMIS Certification
- High School Diploma, currently enrolled student, or equivalent vocational education

Experience & Knowledge

Preferred

- Previous cleaning, housekeeping, or janitorial experience
- Previous hotel, resort, or hospitality experience





Skills & Abilities

Required

- Ability to operate housekeeping equipment such as vacuums and cleaning tools
- Strong customer service and communication skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to prioritize tasks and work efficiently in a fast-paced environment
- Ability to follow instructions and complete tasks in a timely manner
- Professional, positive, and dependable work ethic

Additional Requirements

Some team members may be required to operate resort vehicles such as golf carts, vans, or trucks in accordance with company policies and training.

Physical & Working Conditions

This role is physically active and requires:

- Frequent standing, walking, bending, lifting, reaching, and repetitive movement
- Lifting and carrying laundry bags, linens, and supplies up to 25 lbs
- Working both indoors and outdoors in varying weather conditions
- Regular use of cleaning products and housekeeping equipment

Training is provided for all operational aspects of the position.

Key Responsibilities

- Maintain compliance with all company policies, procedures, and health & safety standards
- Attend required training sessions and team meetings
- Maintain confidentiality and professionalism at all times
- Prepare and organize housekeeping carts and supply areas
- Clean and service guest rooms, cottages, and public areas according to resort standards
- Vacuum, dust, mop, sanitize, and replenish guest amenities
- Stock coffee stations and guest supplies in designated areas
- Report maintenance issues or damaged equipment promptly
- Launder, fold, organize, and store linens and towels
- Maintain cleanliness and organization in laundry facilities




- Monitor laundry equipment and report malfunctions
- Assist guests using on-site laundry facilities when required
- Deliver exceptional guest service and uphold resort hospitality standards

Employee Perks & Benefits

Depending on employment status and eligibility, Bayview Wildwood Resort offers:

- Vacation and bereavement leave
- Health and wellness advantages including:
- Life insurance
- Dental coverage
- Vision care
- Disability coverage
- Employee Assistance Program (EAP)
- Retirement savings plan with employer matching contributions
- Employee discounts at participating Choice Hotels properties, including:
- Ascend Hotel Collection
- Comfort Inn
- Quality Inn
- Clarion
- Uniforms, name tags, and outerwear provided as applicable
- Complimentary staff refreshments throughout the day
- Supportive team environment and on-the-job training

Bayview Wildwood Resort is a unionized workplace represented by Unifor Local 1411. Wages and employment conditions are governed by the applicable collective agreement.

Inclusion & Accessibility

Bayview Wildwood Resort is committed to fostering an inclusive, respectful, and barrier-free workplace. Accommodations are available throughout the recruitment and employment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation at any stage of the hiring process, please let us know.

To apply, please submit your application to:

Bayview Wildwood Resort Careers

Or email: [email protected]

Recruitment Process

Bayview Wildwood Resort values authentic human connection throughout the hiring process. All applications are reviewed by our management team, and we do not use artificial intelligence (AI) tools to make hiring or employment decisions.

Pay: From $19.55 per hour

Benefits:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site gym
- On-site parking

Ability to commute/relocate:

- Severn Bridge, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Housekeeping Room Attendant (Need Friday & Sunday Availability) (Canada)
🏢 Bayview Wildwood Resort
📍 Canada