ABOUT US

We are an Edmonton-based basketball organization dedicated to developing athletes at every level and providing quality and accessible programming to the greater Edmonton area.

THE ROLE

We're looking for a highly organized and proactive Operations & Admin Coordinator to keep our day-to-day running smoothly across multiple symbiotic organizations. You'll work directly with leadership on everything from family communications and payment tracking to travel logistics and bookkeeping. This role is ideal for someone who takes initiative, communicates clearly, and thrives in a fast-paced workplace without needing to be micromanaged. Sensitivity and security of confidential information is key.

WHAT YOU'LL DO

- Coordinate daily administrative tasks to ensure timely completion

- Reconcile payments and follow up and collect on outstanding balances

- Assist athletes and families with registration and program enrolment

- Manage athlete profiles, schedules, and communications in our CRM

- Book flights and accommodations for team travel

- Prepare reports, correspondence, and documents using Google Workspace and Microsoft Office

- Maintain accurate records, databases, and filing systems

- Organize meetings, prepare agendas, and follow up on action items

- Support leadership with scheduling, operational follow-ups, and special projects

- Provide prompt, professional service to families, athletes, and external partners





- General bookkeeping and performance tracking to support organizational efficiency

WHAT WE'RE LOOKING FOR

- Based in Edmonton — local availability required

- 2–5+ years of experience in administrative, operations, or project coordination roles

- Robust written and verbal communication skills

- Proficient in Google Workspace (Gmail, Sheets, Drive, Calendar) and Microsoft Office (Word, Excel, Outlook)

- Comfortable managing payment tracking and following up with families professionally

- Strong organizational and time management skills — able to juggle multiple priorities across multiple active organizations

- Attention to detail and a problem-solving mindset

- Experience with CRM or sports management software is a strong asset

- Previous customer service or client-facing experience is an advantage

- Interest in basketball or community sport is a plus

TO APPLY

Send your resume and a brief note on why you're a good fit — In your application, describe a time you followed up on an overdue payment or managed a sensitive financial situation. Use the subject line: Hoops Admin Application. Applications that don't follow these instructions will not be considered.

Job Types: Part-time, Permanent

Pay: From $18.00 per hour

Benefits:

- Casual dress
- Flexible schedule
- On-site parking

Experience:

- Administrative: 2 years (preferred)

Work Location: Hybrid remote in Edmonton, AB T6E 5P3

📌 Basketball Operations & Admin Coordinator (Canada)
🏢 GOOD Hoops Clubu002FWCPA
📍 Canada