Overview

The OCM Lead will work with multiple stakeholders, including technical and subject matter experts, project teams, and when necessary, senior government staff to obtain an in-depth understanding of a products, services and associated change impact requirements.

- The OCM Lead will utilize the standard PROSCI, or similar, methodology and their experience to identify, plan, prepare, implement and sustain changes including:

- Participate in data gathering and process workshops and provide inputs for developing the Target Operating Model;

- Review System Integrator recommendations with management team, obtain buy-in and provide approvals;

- Participate in determining Program team training requirements for implementation efforts;

- Develop and deliver a communication strategy to ensure stakeholder involvement and participation;

- Develop and analyze Financial and Risk measures for all projects. Deliver a Project dashboard;

- Participate in developing an end user training strategy;

- Develop and deliver end user 'Train the Trainer' training;

- Guide the all-project team in the use of project methodologies, Deliverable templates and tools;

- Deliver Change Management approach including stakeholder management and communication

Requirements

Skill Requirements/Qualifications:

The Resource must have the following minimum qualifications or experience:

- PROSCI Change Management Certification, or ACMP certification

- Bachelor’s Degree (Journalism or English Literature); or diploma/degree in Creative Communications / Marketing / Public Relations, Business

- Minimum Five (5) years of experience in change management leadership role and in internal and external communications, public relations, journalism or related role

- Experience creating impact assessments, building change networks, conducting ADKAR assessments,



measuring change readiness, and building and executing associated plans

- Strong Knowledge of change management principles, methodologies, and best practices

- Superior writing, editing and proof-reading skills for a variety of mediums i.e., scripts, web, articles, advertising, surveys, etc.

- Proficiency in creating change management plans, communication strategies, and stakeholders' engagement plans

- Demonstrated experience in guiding organizations through significant transitions.

- Robust leadership and team management skills

- Exceptional communication skills, both written and verbal, for effective stakeholder and management and reporting

- Experience in overseeing the execution of change management plans, ensuring successful adaption of changes by employees

- Proven ability to assess the impact of changes on business processes and mitigate potential risks.

- Researching, gathering, organizing, crafting strategic messages for variety of stakeholders

- Creating, launching and managing communications plans that meet the overall objectives

- Project experience orchestrating medium to large-scale change management.

- Experience working on SAP Projects

- Ability to manage multiple tasks with competing deadlines, under tight timelines

- Use of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, etc.)

- Excellent business and political acumen

- Leadership and problem-solving skills

- Excellent listening, oral, written and presentation skills

Preferred Qualifications or Experience:

- Preferred experience using Adobe Creative Cloud software including InDesign, Photoshop, Premier Pro, Illustrator

#HOTJOB

Pay: $95.00-$100.00 per hour

Experience:

- OCM Lead : 5 years (required)

Licence/Certification:

- PROSCI Change Management Certification (required)
- ACMP certification (required)

Work Location: In person

📌 OCM Lead (Canada)
🏢 Maarut
📍 Canada