MUST HAVE EXPERIENCE PROFESSIONALLY IN THE PET CARE INDUSTRY OR AS A MANAGER OUT OF THE PET CARE INDUSTRY

OR

MUST HAVE MANAGEMENT AND BUSINESS EXPERIENCE AND BE ABLE TO GROW A BUSINESS

Ideal Candidate:

- You LOVE dogs! You love taking care of dogs, dancing with dogs, taking pictures of dogs, feeding dogs and everything else dog related!
- You are a self-starter and can take initiative
- You have a positive can-do attitude and thrive in a team environment.
- You are punctual, reliable and detail oriented.
- Looking to learn and grow in a company that is always changing and evolving.
- Able to take constructive criticism and feedback.
- You don’t mind getting a little dirty or furry.
- You are in good physical condition to clean, lift and be on your feet for 6+ hours
- You can work with a large group, variety of sizes, personalities, and ages of dogs
- You are at least 18 years of age and out of high school
- MUST HAVE EXPERIENCE IN THE PET CARE INDUSTRY PROFESSIONALLY (those with managerial experience out of the pet care industry will be considered as well)

JOB DESCRIPTION/RESPONSIBILITIES:

Reception duties:

- be able to speak calmly and professionally to all customers
- be upbeat and super friendly
- answer phone calls, emails, direct messages, etc.
- schedule appointments
- check dogs in and out
- clean & tidy up facility

Manager duties:

- problem solver
- be able to answer customer questions and concerns in a professional and nice manner
- Ability to coordinate and operate day to day without supervision
- Ensure all staff members maintain a clean facility at all times
- Prepare staffing, maintenance and cleaning schedules on a daily and weekly basis
- Create a friendly and welcoming environment for clients and ensure excellent customer service at all times
- Must be able to work closely with other staff, in a positive, practical manner;




- Assist customers with standard account & client related requests.
- Take photos of our canine guests and overseeing social media presence
- Take client bookings with accuracy
- Verify vaccinations, confirm reservations, schedule daycare/boarding details
- Maintain inventory of supplies and retail products
- Contact clients in case of emergencies and/or if additional information is required
- Assist with customer service issues that arise
- Maintain employee schedule and resolve immediate needs, conflicts and absences
- Implement and continue new and on-going training program of staff
- Provide good leadership and communication with daycare staff
- Other duties as assigned by supervisors

Job requirements:

This job is PHYSICALLY and MENTALLY DEMANDING. Working with dogs in an off-leash daycare environment requires employees to pay attention to detail, be quick-thinking and have physical endurance (to walk, lift and clean). This job may not be suitable for all people.

PLEASE NOTE* Punctual and regular work. Reliability is a must when working with live animals. Last-minute shift cancellations are not possible when working with live animals. Applicants must be willing and ready to work on all major holidays.

MUST SUBMIT A RESUME AND COVER LETTER

you may start as a dog daycare attendant, receptionist, and/or pet bather and work your way up.

Pay: From $20.00 per hour

Perks:

- Casual dress
- Store discount

Flexible language requirement:

- French not required

Application question(s):

- Are you currently in school or planning to return to school?
- Why do you think you'd be a good fit for this position?
- What skills do you bring to this position?
- How can you elevate our business/brand or day-to-day operations?
- How many days per week are you available to work?

Experience:

- Managerial: 1 year (preferred)
- Professional Pet Care: 1 year (preferred)

Work Location: In person

📌 General Manager/Daily Operations Manager - Doggy Daycare & Grooming Salon (Canada)
🏢 Dog World Resort
📍 Canada