Networking Skilled

Heighten Security

Welcome, you made it!

Our team at Heighten doesn’t just come here to work, they come to grow. At Heighten, you will be empowered to take risks, embrace ambiguity, and unlock your full potential. We are looking for seasoned networking professionals who are looking for like-minded and security focused colleagues to help elevate our customers’ connectivity and security postures from vulnerable to relentless. As a Heighten Cyber Security Engineer, you have the unique opportunity to join our growing team of professionals as a member of our Heighten CORE team. As a member of the CORE, you will be able to work hands-on with leading networking and security tools and complex customer environments, contributing to our innovative approaches to cybersecurity orchestration and service delivery.

We are looking for someone with the ability to jump right in and who can think big and move fast.

Heighten Security is reimagining how businesses connect and are looking to expand our dream team of talented and technology professionals who match our passion and have the drive to succeed. If you see yourself delivering excellence as a Heighten CORE team member, we invite you to review the job description below.

A day in the life as a member of the Heighten CORE

On an ongoing basis, our CORE Team develops and delivers wide-ranging Cybersecurity services, control implementations and connectivity solutions for customers who own some of Canada’s largest and most complex networks. The differences between the Heighten CORE and a traditional SOC/NOC model are many, but for starters, we do not adhere to a tier-based model. CORE is a collective of talented individuals who collaborate based on our strengths to provide an elevated level of security to our clients. The services that you will help to deliver are based on a true analysis of our client’s posture, their prioritized needs, and their current capacity to adopt increasingly sophisticated controls.

We operate with a dynamic and flexible approach and require someone with initiative and proven experience who has strong cybersecurity and networking fundamentals as an analyst and/or solution engineer, and who brings something unique to our team to make us stronger as a whole. You will be working with great people across our organization to deliver work you can be proud of and results that will make a difference.

Your responsibilities may include:

· Analyze network connectivity events, assessing risk and impact and report findings

· Understand and analyze logging data, network monitoring solutions, packet captures, error reporting and information from various product GUIs

· Utilize technology-based tools and methodologies for incident analysis and remediation

· Design and deploy robust WAN connectivity solutions

· Implement appropriate network filtering technologies including IPS, firewalls, WAFs, load balancers, in both traditional on-prem and cloud environments.

· Implement automated incident response technologies in collaboration with security analysts and architects





· Create and update customer profiles, use cases and procedure guidelines

· Document incidents based on alarms and information found during proactive security investigations/monitoring

· Maintain certifications and training in relevant products and vendor partnerships

· Investigate and troubleshoot network connectivity issues

· Develop documentation to support infrastructure deployments and network architectures, ensuring that knowledge is shared amongst the entire CORE team

· Closely adhere to the many overlapping and ever-changing procedures and protocols that come hand-in-hand with providing managed services and implementing WAN and LAN technologies for a variety of clients and the particularities of their environments

Your areas of knowledge and expertise
(that matter most for this role!)

At Heighten we don’t just look for qualifications on paper, we seek those with a growth mindset, a passion for solving problems, and a commitment to inspired collaboration.

· Proven Expertise: You should have a relevant degree or diploma (Computer Science, Cybersecurity, etc.), preferably relevant certifications in your field (both framework and vendor product based), and significant previous experience in a similar analyst or engineer role.

· Communication: You must be a world-class communicator, not only in terms of written, verbal, and interpersonal prowess but as a leader and relationship builder who inspires trust and confidence in your own authentic way. Must be fluent in written and verbal English, and a bonus for bilingualism in French or Spanish

· Technical Knowledge and Toolset: You must be well-versed in various tools of the trade such as Dynamic Routing, Firewalls, IPS, VPN, SDN and Cloud networking, etc. We are looking for individuals with some combination of experience designing, implementing, administrating, and troubleshooting network security and network connectivity appliances and technologies.

An ideal candidate would have a deep understanding of cybersecurity best practices, control and compliance frameworks, and assessment practices. We are always looking for individuals who have coding/scripting experience–especially those with experience with security-related automation.

· Previous experience designing, implementing or managing network security technologies with one or more of the following NGFW/UTM platforms: Fortinet (Preferred), PaloAlto, Checkpoint, Cisco, etc.

· Previous experience designing, implementing or managing SASE/SSE security solutions with one or more of the following NGFW/UTM platforms: Cato, Netskope, Fortinet, etc.

· Previous experience designing,



implementing or managing LAN technologies including L2 switching, L3 switching, Wireless networking, 802.1x and NAC.

· Previous engineer, administrator, and analyst experience with network monitoring tools such as Nagios, LibreNMS, Zabbix, FortiMonitor, PRTG, Solarwinds NPM, etc.

· Working Knowledge of common security tooling: EDR/XDR, NDR, SIEMs,

· Knowledge of Infrastructure as Code tools such as Terraform, Cloudformation, Azure Resource Manager, etc.

· Knowledge of Cloud Infrastructure networking principles in AWS, Azure, GCP, OCI, etc.

· Working knowledge of how to apply industry frameworks and methodologies to security use cases and practices, e.g. MITRE ATT&CK;

· Experience in analyzing security notices and CVEs and creating IPS/IDS signatures

· Good understanding of network architecture and OSI layers

· Windows OS, *NIX, MAC OS

· Any coding experience or a strong understanding of coding principles

Company culture at our core

Our dedication to culture, and a positive work environment is the heartbeat of our brand. Here’s what sets us apart:

- A growth mindset is our north star: We are a team that thinks big. Our dedication to continuous learning ensures that our team members are equipped with the latest knowledge and skills to excel in their roles.
- Elevating Individuals, empowering teamwork: We believe that every individual possesses unique talents and strengths, and when in combination we can collectively achieve great things.
- Customer-centric, security-focused: Heighten customers are at the heart of our business. When our customers thrive, we thrive. Our ultimate goal is to deliver holistic solutions that meet our customer's needs while achieving the highest level of security.

At Heighten we embrace a hybrid working environment and support our team to be successful whether they are at home or in the office. Along with our overall mission as a brand, we have guiding principles that set the tone for where we’re heading and how we work together. Our core values help to drive our decision-making and collaboration regardless of role, seniority, and work location.

We are committed to building a team where all are welcome and believe strongly that diversity of all kinds strengthens the type of collaborative and innovative culture with which we choose to grow and succeed.

Heighten supports a collaborative remote workforce and this role is open to applicants across North America and Europe.

All qualified applicants will be fairly considered for roles at Heighten so please let us know if we can better accommodate you during the hiring process.

If you are excited about the opportunity to become a Heighten Security Engineer we invite you to apply today.

Visit www.hi10.io for information about our Company and what we do!

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

- Vision care

Experience:

- Computer networking: 2 years (preferred)

Licence/Certification:

- Fortinet Certification at NSE4/FCP or Higher? (required)

Security clearance:

- Confidential (preferred)

Work Location: Remote

📌 Cyber Security Network Engineer (Canada)
🏢 Heighten Security
📍 Canada