Job Overview
We are seeking a dedicated and experienced Shift Leader / Server to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service as a server. As a shift leader, you will be responsible for ensuring that our restaurant runs smoothly, maintaining high standards of food safety, and fostering a positive work environment for staff and a world class customer service

Responsibility

- Greet customers, and maintain a friendly demeanour throughout their experience.
- Accurately take food and beverage orders, correctly using the ordering system.
- Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
- Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.
- Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
- Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
- Respond quickly to issues customers have, getting management involved if necessary.
- Collect payment from customers accurately and honestly.
- Help with basic food prep as needed, and/or perform light cleaning in the dining, serving stations, or kitchen areas.




- Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for current guests.
- Know and follow applicable food service safety regulations and best practices.
- Be able to stand on their feet for hours at a time and lift up to 25 pounds of weight.
- Be willing to work flexible hours that may include weekends and holidays.

Skills

- Proficient in using POS systems for order processing and sales tracking.
- Strong knowledge of food safety practices and regulations within the food industry.
- Excellent leadership abilities with experience in supervising and managing teams.
- Exceptional customer service skills with a focus on creating memorable dining experiences.
- Background in the restaurant or food service industry is highly desirable.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Strong communication skills to facilitate teamwork and guest interactions.

If you are passionate about the restaurant industry and possess the necessary skills to lead a team while ensuring customer satisfaction, we encourage you to apply for this exciting opportunity as a Shift leader / Server .

Job Type: Full-time

Pay: $15.00-$17.00 per hour

Expected hours: 70.0 – 80.0 per week

Benefits:

- Discounted or free food
- Flexible schedule
- On-site parking

Language:

- English (preferred)

Work Location: In person

📌 Server / Shift Leader ( New West Edmonton Mall )
🏢 THE PIZZA SPOT
📍 Edmonton