Be the Face of Whistler’s Boutique Getaway

Who We Are

At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.

Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity

The Adara is a contemporary boutique hotel in the heart of Whistler Village, just steps from the lifts, world-class dining, and shopping. Our Scandinavian-inspired design blends contemporary comfort with Whistler’s rustic charm, creating a warm and stylish getaway for our guests.

We’re looking for a Front Desk Agent to join our team and be the first point of contact for guests. In this role, you’ll deliver exceptional service, assist with check-ins and check-outs, and help create the welcoming, memorable experience that defines Adara.

Wage and Benefits of the Job

- $23.00 - $25.00 hourly wage based on experience and qualifications plus tips!
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 20% off The Adventure Group for you and your friends & family
- Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler
- Exclusive partner discounts at local Whistler businesses
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work workplace steps from the mountains – we take our core purpose of “Have Fun” very seriously.

What You Bring to the Table

- Full Time Availability
- Previous front desk or hospitality leadership experience.
- Friendly,



personable, and professional with strong communication skills.
- Confidence coaching, training, and supporting team members
- Detail-oriented with robust problem-solving abilities.
- Comfortable using Microsoft Office; PMS system experience is a plus.
- Ability to work well within a team environment.
- Second language is an asset.
- Must have a valid driver’s license.
- Must have secured housing (staff accommodation not available)

Your Days Will Look Like

- Lead daily Front Desk operations and set the standard for exceptional guest service
- Welcome guests and oversee smooth check-ins, check-outs, and reservations
- Support, coach, and mentor Front Desk team members throughout each shift
- Assist with onboarding and training new employees
- Handle guest concerns and service recovery with professionalism and confidence
- Ensure departmental standards, policies, and procedures are consistently followed
- Assist with scheduling, shift coordination, and operational priorities alongside the Front Office Manager
- Complete daily administrative tasks, reporting, and cash handling procedures
- Assist with valet parking when required
- Foster a positive, collaborative, and high-performing team culture

Your Whistler Adventure Starts Here

If you’re passionate about hospitality, love connecting with people, and want to be part of a fun, supportive team in the heart of the Village—this is the role for you.

At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!

📌 Front Desk Lead (Canada)
🏢 Gibbons Whistler
📍 Canada