Company Overview

Forecast Coffee originated in the breathtaking mountains of Whistler, BC, driven by a passion for the outdoors and community connection. Our cafés serve as authentic gathering places where people can enjoy high-quality, ethically sourced coffee while sharing stories and experiences.

Summary

We're currently seeking an experienced Café Manager at Forecast Coffee in Function Junction where you will play a pivotal role in creating an inviting atmosphere for our customers while overseeing daily operations. Your leadership will help us maintain our commitment to quality service and community engagement in our cafés.

Responsibilities

- Oversee daily operations of the café to ensure smooth functioning.
- Manage staff scheduling, training, and performance evaluations.
- Ensure compliance with food safety regulations and maintain high cleanliness standards.
- Foster a welcoming environment for customers through excellent service.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Monitor inventory levels and order supplies as needed to maintain stock.
- Collaborate with the team to create seasonal menu offerings that reflect our brand values.

Requirements

- Minimum 3-years previous experience in a similar role at manager level
- Experience in high volume cafe
- Proven track record delivering on key KPI’s- Managing labour cost & food cost.
- Barista training and experience – passion, knowledge and understanding of coffee, roasting processes and origin
- Strong knowledge & previous experience using Microsoft Office suite
- Understanding of POS and inventory management software (including conducting inventory counts and managing inventory)
- Food Safe Level 1 (or higher)
- Serve-it-Right Certificate

Specific Duties

This role comes with the following specific duties:

- Hiring, firing and discipline
- Providing all team members with fulsome basic training following Forecast Training Program




- Ongoing development plans for team skill improvement and regular one-on-one meetings with team
- Quarterly all-hands staff meeting
- Creating profitable weekly schedules (weekly)
- Approving vacation and time off requests according to business needs
- Bank reconciliations and cash drops (every 2 weeks)
- Approving hours and tip reports (weekly Monday)
- Perform Café Health Check (weekly)
- Monitoring / adjusting weekly task list and delegating to team to ensure everything on list gets done to appropriate level
- Reporting maintenance issues and booking service according to schedules or needs
- Weekly inventory to assist with accurate ordering (orders Monday and Thursday)
- Receiving orders, checking for accuracy and entering to Yellow Dog system
- Month end inventory (last week of month)
- Managing regular communication to the team
- Manage in-store events program by meeting with event leaders, planning operations and bringing event ideas to life
- Maintain a record keeping procedure for all certification and licenses
- Attend weekly all-hand Manager meeting – collate data and bring ideas and issues to solve
- Identifying areas of improvement and bring to Leadership to discuss and resolve

Our Function Junction location also serves as a hub for our other two Whistler locations, so as part of this role, some oversight to the distribution of stock to other cafes will be a requirement to include receiving and packing orders and organizing delivery into Whistler Village.

If you're ready to lead a team that shares your passion for coffee and community, we invite you to apply today and join us at Forecast Coffee!

Job Types: Full time, Permanent

Pay: $26.00-$29.00 per hour

Benefits:

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Experience:

- Management : 3 years (required)

Language:

- English (required)

Licence/Certification:

- FoodSafe (required)
- Serving It Right (required)

Location:

- Whistler, BC (required)

Work Location: In person

📌 Cafe Manager - Forecast Coffee Function Junction (Whistler)
🏢 Forecast Foods
📍 Whistler