Front Desk Associate

Pickleplex Social Club – Red Deer, AB

Join One of Canada's Fastest Growing Pickleball Communities!

Pickleplex Social Club Red Deer is looking for an energetic, outgoing, and customer-focused Front Desk Associate to join our growing team.

We're more than just a sports facility—we're a community built around exceptional customer service, great experiences, and a passion for pickleball. If you enjoy working with people in a fast-paced environment and love creating memorable experiences, we'd love to meet you.

Responsibilities

As a Front Desk Associate, you'll be one of the first faces our members and guests see. Your role is to create an outstanding experience from the moment someone walks through our doors.

Responsibilities include:

- Greeting members and guests with a friendly, professional attitude
- Checking players in for court bookings, leagues, clinics, and events
- Processing memberships, court reservations, retail purchases, and payments
- Answering phones, emails, and customer inquiries
- Assisting with scheduling and booking programs through our reservation system
- Maintaining a clean, organized, and welcoming front desk and lounge area
- Assisting with tournaments, leagues, social events, and beginner programs
- Supporting coaches and management with daily operations
- Promoting memberships, programs, coaching, and special events
- Helping create a fun, positive atmosphere throughout the club

We're Looking For Someone Who Is:

- Friendly, confident, and genuinely enjoys helping people
- Reliable, punctual, and professional




- Organized and able to multitask in a busy environment
- Comfortable handling payments and learning booking software
- A strong communicator with excellent customer service skills
- A team player who is willing to jump in wherever needed
- Flexible to work mornings, evenings, and weekends

Qualifications

- Minimum 18 years of age
- Previous customer service, hospitality, retail, recreation, or front desk experience is considered an asset
- Experience playing pickleball is an asset, but not required
- Comfortable using computers and point-of-sale systems
- Ability to remain positive and professional during busy periods

What We Offer

- A fun, energetic, and supportive work environment
- Opportunities to learn and grow within the company
- Staff discounts on merchandise and programming
- Complimentary pickleball opportunities
- Work alongside an amazing community of members and staff
- Versatile scheduling

Job Type

- Part-Time
- Opportunity for additional hours based on availability and club growth

Schedule

- Day shifts
- Evening shifts
- Weekend availability required
- Flexible scheduling

How to Apply

If you're passionate about customer service and want to be part of an exciting, growing community, we'd love to hear from you.

Please submit your resume through Indeed or email it directly to:

[email protected]

Become part of the Pickleplex family and help us create the best pickleball experience in Central Alberta. We look forward to meeting you!

Pay: $18.00-$19.00 per hour

Work Location: In person

📌 Front Desk Associate (Canada)
🏢 Pickleplex Social Club - Red Deer
📍 Canada