Join our team at our Customer Support Center and take on the exciting opportunity to become a valued member of our customer service team! The Receptionist is the first point of contact for customers, suppliers, and all other visitors. This role is responsible for creating a qualified and welcoming environment while handling incoming communications and providing base administrative support.
DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
- Greet and assist all visitors in a professional and courteous manner.
- Respond to incoming telephone, email, and in-person inquiries.
- Refer inquiries to the appropriate department or individual.
- Present a positive and professional image of the organization in all interactions.
- Type basic correspondence including forms, letters, reports, and memos.
- Assist with basic data entry and compilation for reports.
- Perform general office duties as required.
- Receive and distribute incoming mail, packages, and courier deliveries.
- Administer and manage outbound mail, including priority post and courier services.
- Order and maintain inventory of office supplies at cost-effective pricing.
- Coordinate bookings for boardrooms and meeting spaces.
- Ensure necessary presentation equipment is available and set up.
- Assist in organizing logistics for meetings, workshops, and special events.
- Always maintaining a tidy and presentable reception area.
- Other duties as assigned.
QUALIFICATIONS/REQUIREMENTS:
- High school diploma or equivalent.
- Strong communication skills, both written and oral.
- Proficient with Microsoft Office Suite.
- Ability to multitask and stay organized in a fast-paced environment.
- Previous customer service or reception experience considered an asset.
When you work for Brandt, we work for you. It’s as simple as that.
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📌 Receptionist - Customer Support Center (Canada)
🏢 Brandt
📍 Canada